Established in 1983 as the Tourism Council of the South Pacific, the Pacific Tourism Organisation (SPTO) is the mandated organisation representing Tourism in the region. Its 21 Government members are American Samoa, Cook Islands, Federated States of Micronesia, Fiji, French Polynesia, Kiribati, Nauru, Marshall Islands, New Caledonia, Niue, Papua New Guinea, Rapa Nui, Samoa, Solomon Islands, Timor Leste, Tonga, Tuvalu, Vanuatu, Wallis & Futuna and the People’s Republic of China. In addition to government members, the Pacific Tourism Organisation also has a private sector membership base
The Tourism Research Officer is responsible for conducting research and analyzing statistics related to local and global trends that could impact and generate tourism opportunities for the members of SPTO.
|1. SPTO Research and statistics services provided
|2. Collaboration for sustainable tourism practices for long-term sustainability
|3. Member research application capability developed.
|4. Well-informed SPTO Executive and NTOs
|5. Teamwork and Cooperation
|6. Organisation's image and value standards demonstrated and promoted
Responsibilities - Critical Competencies
|Analyse and manage risk.
|Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
|Make informed decisions by collecting and interpreting data and information
|Communicate using formal business writing.
|Demonstrate a commitment to customer service - both internal and external customers.
|Build beneficial relationships with suppliers and stakeholders.
|Work in a team towards a common aim.
|Assist the progress of work ensuring its timely and effective completion.
|Develop practical solutions to a situation.
|Use original and creative thinking to make improvements and/or develop and initiate new approaches.
|Develop the competencies of self and others to enhance performance.
|Demonstrate knowledge of a specialist discipline.
|Apply formal research methodologies.
|Apply mathematical reasoning.
|Research, Statistics and Economics
|Ideally tourism focused
|Higher Degree incl. Post Grad Cert or Dip
|Relevant tourism economics, finance etc
|and other related discipline
Work Knowledge and Experience
- Proven ability to work as part of an inter-disciplinary and/or multi-cultural team
- Strong research and statistics background - undertaking research and analysis
- Ability to work with and support private sector member based organisations
- Proven experience in analysing market research and developing action plans from the information.
- Experience in designing research projects and presenting findings - research papers, statistics, special projects
- Good understanding of the tourism sector and experience of working in the Pacific region would be an advantage.
- Demonstrated experience writing logical and detailed research papers and reports with a high degree of accuracy
- High proficiency in statistical and database software packages such as SPSS, Power BI, excel, word and power point
- Willing and able to travel regionally and internationally
|Excellent command of English
|Excellent command of both written and spoken English
|Regulatory Compliance Requirements
|Chief Executive Officer
|National statistics offices
|Other relevant statistics providers
|Ministry of Tourism (where relevant)
|Private sector tourism providers
|Attends to the small elements of a task/activity, ensuring completeness and accuracy.
|Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
|Tries out new procedures, ideas or activities.
|Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
|Speaks out frankly without hesitation, showing a direct manner.
|Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
|Enjoys being with others as part of a group or team.
|Takes action and makes decisions without the help or advice of other people.
|Queries, tests information/beliefs and provokes thought.
|Disciplined / Systematic
|Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach
|Shows abilities in quantitative thought and expression.
|Controls tasks in a well thought out and critical manner