General Manager

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Job Description

In August 2012, Southern Cross Foods acquired Fiji Dairy Ltd - Fiji’s National Dairy Company. Based in Suva, the dairy plant manufactures a range of dairy products including pasteurised milk, UHT Milk, powdered milk, butter, yoghurts, cheese, fresh and sour cream, and various other flavoured dairy products. In addition to the running of the dairy plant, Fiji Dairy Limited is actively involved in establishing and promoting ‘best-practice’ dairy farms to help local farmers get better yield and better quality milk

The General Manager Fiji Dairy is accountable for the leadership, management and control of all activities within Fiji Dairy Pte Limited in accordance to the strategic direction of the CJ Patel Group and FDPL's commercial viability, product quality, people safety and environmental sustainability. This position reports to the Group General Manager Manufacturing, CJ Patel Pte Limited.

Outcomes

Capital Stakeholders (Owners)
1. Well informed Management
Timeliness, quality and accuracy of daily, weekly, monthly and quarterly reports ensured Weekly reports to Group General Manager Manufacturing  Board Paper submitted timely and supports business decision making Monthly KPI Reports and monthly reports to COO/CFO/CEO submitted timely and supports business decision making Quarterly management and board meetings Company Operational / Financial Reports submitted timely and supports business decision making Quality production related advice, both general and technical provided to management as and when required Ad-hoc information requests by board, management and shareholders, for decision-making purposes, addressed in a timely manner and accuracy of information maintained at all times
Organisational Stakeholders
1. Strategically focused organization
Strategic plan for three to five years developed, implemented and managed  Commercial viability ensured  Manufacturing and operational strategic plans developed and implemented to ensure maximum capacity utilization Policies, programs and objectives affecting the schedule, quality and cost of manufacturing products formulated on an accurate and timely basis  Corporate risk management plan ensured Corporate image of the organization managed Public relation strategies developed and implemented to optimize relationships with stakeholders
2. Operations efficacy ensured
Procurement, production, marketing, field and technical services and policies established and managed  Ethical business practices enforced Supplier relationship for all plant inputs managed purchasing and supply chain management  with major suppliers ensures Fonterra, Open country, Miraka, AEC Export operations managed Stakeholders managed Western Dairy Division managed - approx. 80 milk farmers FDL Farm Operations Managed and strategic plans developed and implemented in a timely manner growth and sustainability of FDL Farms ensured quality and quantity of milk fertility and mortality rates pasture and land usage optimized Relations maintained with the following stakeholders                    Bio-security of Fiji Ministry of Health Ministry of Economy Ministry of Agriculture Ministry of Labour  Fiji Cooperative Dairy Company Limited Dairy Industry Leadership Group Factory operations optimized at all times  Technological advances Good manufacturing practices to be developed, implemented and managed at all times New manufacturing initiatives
3. Profitability maximized
Annual budgets are prepared, managed and met  Department costs managed to optimize value for money at all times               Annual financial audit ensured and confirms full compliance  Profitability of individual units ensured by meeting and exceeding performance targets
4. Business Development ensures growth and broadening consumer base for FDL products
Project Management ensured (Capital and other projects) Detailed project plan prepared and delivered as per scope, budget and schedule project objectives defined project milestone, workstreams & activities schedule prepared changes in project scope, schedule, budget managed and adjusted as required potential risks identified and mitigated relationship and communication with project stakeholders managed ensuring project is delivered to satisfaction New projects utilizing new technology and financial opportunities developed and managed Marketing and quality assurance sections managed  New product development ensured New initiatives for competitive operation developed and implemented on a timely basis
5. Statutory and operationally compliant organisation
Food safety and quality ensured  Factory Certification, compliance and audits managed with QA Manager ISO and  HACCP Plant maintenance programs managed with Engineering Manager Quality service and organizational standards ensured at all times Third party processors meet required standards at all times
6. Effective Human Capital Management ensures a productive, stable and increasingly capable workforce
Supervision of and professional guidance to all staff ensured Training needs and competency gaps of staff assessed and managed in partnership with management and HR Department Succession planning ensured
7. Safe work environment promoted and ensured at all times
Work place safety is ensured  Communication of Safety, Health and Environment to all team members are on an on-going basis Occupational Health & Safety systems promote zero workplace injury at all times Local environmental regulation is aligned with work place safety on an on-going basis Workplace hazards eliminated at all times Systems assist in the identification and elimination of work place hazards on an on-going basis
8. Fiji Dairy Pte Limited's values and image upheld and demonstrated at all times
Collaborate with other teams for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values

Responsibilities - Critical Competencies

Competence	Description
Business
Strategic Development	Establish the strategic direction and steer the organisation towards its goals
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Communication	Exchange information through verbal communication
Customer
Commercial Focus	Optimize the commercial viability of the organisation.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
Organisational Values	Display the organisation's image and value standards.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Self-Management	Manage your priorities and objectives efficiently and effectively
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Accounting and Finance, Business and Management, Marketing and Management
Desirable
Masters Degree	Business Administration, Manufacturing/Production/Logistics	MBA

Work Knowledge and Experience

1. Minimum of ten to fifteen years' experience in a Food Manufacturing Industry
2. Demonstrated experience in strategic planning and human capital management
3. Computer literate and good documentation skills
4. Analytical thinking ability and good communication skills
5. Knowledge in Food Safety Management System, Good Manufacturing Practices, labour handling, root cause analysis

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Driver’s License
Police Clearance

Interactions

Interaction	Comments
Internal
All employees
Board of Directors
Chief Executive Officer
External
Customers
Suppliers
Contractors
Regulators
Statutory Authorities

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Resilient	Cope positively with stress and catastrophe. Bounces back from setbacks, mistakes or misfortunes.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Decisive	Reaches conclusions, promptly and firmly.