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PDML PDML

Business Manager


Job Description

Only 20 minutes drive from Nadi International Airport, Port Denarau Marina is Fiji’s premier marina facility. As the hub of the integrated Denarau Island Resort, Port Denarau Marina is the gateway to exploring the idyllic sun drenched tropical isles of Fiji’s Western Division.

The Business Manager will be responsible for executing and ensuring PDML is compliant with policies, procedures, rules and regulations set under all relevant laws. This includes preparing, negotiating, facilitating, and documenting PDML business contracts, managing variations, and continuously improving the business processes. The role reports to Chief Executive Officer.

Outcomes

Organisational Stakeholders
1. Customer Service ensured
    Commercial berthing slots managed effectively
    • respond to enquiries in an efficient manner
    • Facilitate documentation requirements for new birthing
    • Liaise with MSAF on insurance and documentation requirements
  • Customer requirements responded to in a timely and professional manner
    • PDML services
    • Complaints
  • Customer relationships with Marina tenants effectively managed:
    • Regular communication with tenants ensured, to anticipate and respond to boating needs that may arise. 
    • Regular formal meetings conducted
    • Follow up on annual compliance documents
  • Tenancy contracts regularly maintained and updated according to contract terms, and approved by CEO
    • Ensure that tenants meet the obligations as set out in their sub leases.
    • Become actively involved with negotiation or re-negotiation of sub lease agreements, in consultation with CEO.
    • Be the key liaison for tenant enquiries
2. Negotiation & Risk Management and Legal Compliance
  • Engage in negotiations with tenants, suppliers, contractors, or partners to establish mutually beneficial contract terms and conditions.
  • Identify and mitigate potential risks associated with contract terms, pricing, delivery timelines, and other relevant factors.
  • Ensure contracts adhere to relevant laws, regulations, and company policies to minimize legal and financial risks.
  • Address any disputes or discrepancies that arise during the course of the contract and work toward resolution.
3. Operational support and efficiency ensured
  • Develop and maintain PDML Policies and Procedures as required
  • Facilitation, and monitoring of PDML accreditations
    • Clean Marina program
    • Other accreditations as and when required
    • Support other managers/departments to implement a safe and environmentally sound business
  • Facilitation of special projects ensured, as and when directed by CEO
4. Well informed management
  • Management reporting:
    • Performance against operational targets
    • Billing and debt management activities/actions
  • Operational advice and administrative support to Management
  • Ad-hoc information request by management team addressed in a timely manner
5. A statutory and operationally compliant PDML
  • Facilitation ensured for statutory permits and licenses
  • Support provided for an operationally compliant PDML
    • Compliance with PDML policies and procedures
    • Compliance with Marina bylaws and terms and conditions
    • Compliance with Clean Marina and Fish-friendly programs
  • Update and communicate relevant environmental and OHS legislation together with Security & HSE Manager to all tenants and stakeholders
  • Support provided for a legislative compliant PDML:
    • Compliance with Fiji legislation including MSAF Act, OH&S, Environment Act, Employment Relations Act
    • Liaise with Government authorities/regulators required to inspect the Marina on occasions for safety or other legislative purposes with CEO approval
    • Global compliance to legislation/regulations, conventions etc
6. PDML's image and values demonstrated and upheld at all times
  • Image and value standards demonstrated and maintained
  • Work cooperatively as part of the management team
  • Engender a sense of:
    • Cooperation, efficiency and productivity
    • Workforce awareness of safety, health, security and environment
  • Support toward the alignment of deliverables to organisational values and strategic directions ensured
  • Organisational values and good corporate and governance practices are complied with in delivering outcomes ensured

Responsibilities - Critical Competencies

Competence Description
Business
Strategic Development Establish the strategic direction and steer the organisation towards its goals
Business Performance Manage the performance of the organisation.
Systems and Procedures Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis Make informed decisions by collecting and interpreting data and information
Documentation Communicate using formal business writing.
Communication Exchange information through verbal communication
Customer
Customer Commitment Demonstrate a commitment to customer service - both internal and external customers.
Promotion Promote the value of the products/services offered by the organisation.
Commercial Focus Optimize the commercial viability of the organisation.
Relationship Building Build beneficial relationships with suppliers and stakeholders.
Quality Focus Deliver quality.
Organisational Values Display the organisation's image and value standards.
Social and Cultural Awareness Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Team Orientation Work in a team towards a common aim.
Problem Solving Develop practical solutions to a situation.
Negotiation Reach agreement through discussion and compromise.
Professional
Compliance Comply with relevant laws and the policies and procedures of the organisation.
Operational
Health and Safety Establish and maintain a safe and healthy work environment.
Environment Establish and maintain an environmentally friendly organisation

Qualifications

Qualification Discipline Notes
Preferred
Degree Business Administration
Preferred
Diploma Marina Manager Intermediate
Desirable
Degree Advanced Marina Manager
Desirable
Higher Degree incl. Post Grad Cert or Dip Certified Marina Manager

Work Knowledge and Experience

  1. Knowledge of general boat handling, mooring and docking practices applicable to the operation and use of Marina facilities would be advantageous
  2. Ability to organize sales, service, maintenance.
  3. Proven management background
  4. Knowledge of modern Office methods, equipment and policies
  5. Knowledge of standard safety precautions and first aid procedure.
  6. Ability to establish and maintain effective working relationships with boatmen, concessionaires, and the general public.

Requirements

Regulatory Compliance Requirements
First Aid & CPR
OHS Training

Interactions

Interaction Comments
Internal
All staff
Chief Executive Officer
Management Team
External
Maritime Safety Authority of Fiji (MSAF)
Marina Industry Association
Tenants
Customers
Stakeholders

Attributes

Attribute Definition
Behavioural Styles
Accountable Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative Devises new and creative ways to do things comes up with original ideas.
Integrity Adherence to moral and ethical principles; soundness of moral character; honesty.
Interpersonal Styles
Objective Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Perceptive Shows keen insight and understanding of issues or situations.
Realistic Shows concern for facts and reality, rejecting the impractical.
Team Oriented Enjoys being with others as part of a group or team.
Thinking Styles
Analytic Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Conscientious Demonstrates a sense of right and wrong and a personal obligation to do the right thing.
Flexible/Adaptable Readily accommodates changing circumstances, modifying own behaviour and/or views. Able to adjust easily to new conditions.
Initiative Takes action and makes decisions without the help or advice of other people.
Well Organized Controls tasks in a well thought out and critical manner


Nadi, Fiji

Location

15 Sep 2023

Date Posted

8 months ago

Closing Date

N/A

Salary