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Telecommunications Authority of Fiji Telecommunications Authority of Fiji

Chief Executive Officer


Job Description

TAF monitors local and global market trends, developments and regulatory measures, while remaining technology-neutral to ensure that current policies and regulatory frameworks are effective and relevant to industry needs.

The Chief Executive Officer's (CEO) primary purpose is to effectively lead and manage TAF, in accordance with the policy laid down by the Board and the provisions of the Telecommunications Promulgation 2008. S/he will provide advice to the Board of Directors on policy and development matters relating to telecommunications in general and lead the organisation, planning, coordination and supervision of the performance of employees of TAF ensuring efficacy in the delivery of its services. The CEO reports to the Board of TAF.

Outcomes

Organisational Stakeholders
1. A strategically focused organisation
  • Develop TAF's ICT's Enterprise Architecture and strategic capability roadmap to achieve a streamlined organisation that is compliant with statutory and regulatory requirements
    • TAF's strategic plan successfully implemented 
    • Timely preparation of TAF's Annual Plans including OPEX and CAPEX budgets ad in alignment with TAF's Strategic Plan
    • Develop, evolve and cascade Key Performance Indicators (KPI's) measures and outcomes, including performance dashboards (tracking and monitoring), setting realistic targets that measure outcomes and improved performance
  • Develop relevant and effective policies, Standard Operating Procedures (SOPs), controls and guidelines aligned to organisational governance and operating structures
    • Ensure continuous review of policies and procedures and SOPs for relevance and efficacy
    • Means to ensure compliance to policies developed
  • Develop Business Continuity plans for TAF developed and periodically reviewed to mitigate against strategic risks
  • Ensure research into new technologies/capabilities to increase ICT penetration into unconnected areas, and advice Board accordingly for their consideration
    • Provide white paper for Board and key stakeholders consideration as a result of cost benefit analysis
2. Management and Leadership of TAF
  • Effective internal leadership and management of TAF 
    • Management team across all function areas effectively supported
    • Effective decision-making
    • Effective relationship management with Board, Management, employees and external stakeholders 
  • Effective management of the overall resources and operations of TAF, across all function areas.
  • Workforce that are productive, efficient, motivated and supported
  • Safe, healthy and environmentally aware workforce
3. Effective Human Capital Management
  • Establishment of robust and effective structures, systems and processes supporting good governance, including the appropriate remuneration and retention of qualified personnel
    • Staff are well remunerated and employment conditions are competitive compared to those offered by the industry in Fiji
  • Robust succession planning framework for key positions established, implemented and monitored
  • Human capital management policy framework developed, implemented and continuously strengthened in alignment with relevant laws and regulations
  • Efficiency and productivity of the TAF's employees is maintained and sustained
  • Employees are supported and motivated through organisational systems and programs
    • Staff are trained and conversant with organisational policies and procedures, SOPs and controls and guidelines
  • Cascade Key Performance Indicators (KPIs) measures functionally throughout the organisation to support continuous improvement
4. Well supported and Financially informed Board
  • Oversee and develop the financial and operational direction
    • Oversee financial performance and risk profile while ensuring that all compliance and regulatory obligations are met
    • Develop operational prospects by studying economic trends and revenue opportunities
  • Successfully oversee funding for research, technical assistance and other critical aspects of provisioning for innovative services through funding agencies (Donors, Partners etc)
  • Ensure operations and administration of the Board of TAF is well supported at all times
5. Board and stakeholders support for informed decision-making
  • Board reporting not limited to financial performance, regulatory programmes and activities provided in a timely manner
  • Sound advice provided to the Board includes but is not limited to organisational policies, and regulatory
  • Operations and administration of the Board supported
  • Stakeholder management between Board, organisations, clients and stakeholders is effective and productive
  • Risk monitoring reports are accurate and timely
6. Effective and efficient telecommunications regulatory oversight
  • Consistent telecommunications regulatory oversight practiced 
  • Determinations are in accordance with the Telecommunications Act of 2008 with its consecutive amendments
  • Ensure the issue of technical rules and standards.
    • TAF Standard Documents and Guidance Material are developed to reflect Telecommunications regulations
    • TAF obligations met and further enhanced not limited to licensing, certification, authorisation and approval obligations ensured
      • Grant, suspend, vary or revoke licenses with respect to telecommunications/ICT
  • Monitoring and Enforcement of compliance with the Telecommunications Act 2008, licenses, regulations and determinations ensured
  • Ensure effective management of State assets through
    • Allocation, assigning and supervising the use of numbering
    • Allocation, assigning and supervision of the use of radio spectrum and frequencies
  • Overseeing the development, marketing, promotion, delivery and quality of TAF's regulatory services
7. Effective Stakeholder Management
  • Implementation of a robust industry consultation system
    • Development of stakeholder relationships to protect consumer interests and promote consumer awareness relating to telecommunications/ICT
      • Establishment and implementation of a dynamic of industry consultation process
    • Promote investor confidence relating to telecommunications/ICT
  • Mediation on resolution of disputes between stakeholders successfully managed
  • Effective representation of Government in regional and international organisation's and obligations, as delegated by the Minister ensured
  • Foster partnerships with Development partners including inter alia Australian Communications and Media Authority (ACMA) and International Telecommunications Union (ITU)
  • Ensure TAF's programs, products and services are consistently positively presented to relevant stakeholders
8. TAF's image and value standards demonstrated and upheld
  • TAF's image and value standards demonstrated and upheld
  • Team encouraged and supported to uphold TAF's reputation and value standards

Responsibilities - Critical Competencies

Competence Description
Business
Strategic Development Establish the strategic direction and steer the organisation towards its goals
Business Performance Manage the performance of the organisation.
Risk Management Analyse and manage risk.
Change Management Implement and manage changing situations resulting from a change in strategic/business.
Planning Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures Develop and/or apply procedures to assist the organisation achieve its goals.
Strategic Development Establish the strategic direction and steer the organisation towards its goals
Business Performance Manage the performance of the organisation.
Risk Management Analyse and manage risk.
Change Management Implement and manage changing situations resulting from a change in strategic/business.
Planning Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures Develop and/or apply procedures to assist the organisation achieve its goals.
Customer
Customer Commitment Demonstrate a commitment to customer service - both internal and external customers.
Commercial Focus Optimize the commercial viability of the organisation.
Relationship Building Build beneficial relationships with suppliers and stakeholders.
Customer Commitment Demonstrate a commitment to customer service - both internal and external customers.
Commercial Focus Optimize the commercial viability of the organisation.
Relationship Building Build beneficial relationships with suppliers and stakeholders.
People
Leadership Utilise a leadership position to influence people and events and to increase performance.
Problem Solving Develop practical solutions to a situation.
Negotiation Reach agreement through discussion and compromise.
Innovation Use original and creative thinking to make improvements and/or develop and initiate new approaches.
Self-Management Manage your priorities and objectives efficiently and effectively
Leadership Utilise a leadership position to influence people and events and to increase performance.
Problem Solving Develop practical solutions to a situation.
Negotiation Reach agreement through discussion and compromise.
Innovation Use original and creative thinking to make improvements and/or develop and initiate new approaches.
Self-Management Manage your priorities and objectives efficiently and effectively
Professional
Technical Strength Demonstrate knowledge of a specialist discipline.
Compliance Comply with relevant laws and the policies and procedures of the organisation.
Financial Application Apply financial principles and practices.
Global Environment Respond to globally driven changes in the organisation’s environment.
Technical Strength Demonstrate knowledge of a specialist discipline.
Compliance Comply with relevant laws and the policies and procedures of the organisation.
Financial Application Apply financial principles and practices.
Global Environment Respond to globally driven changes in the organisation’s environment.

Qualifications

Qualification Discipline Notes
Preferred
Masters Degree Commerce, Engineering, Management or business
Preferred
Degree Commerce, Engineering, Management or business A degree with more than 10 years relevant experience is the minimum requirement

Work Knowledge and Experience

  1. Over 10 years proven senior local and regional experience in effectively managing organisational growth, through effective leadership, promotion of competition, innovation and service access
  2. Knowledge and experience of telecommunications regulatory environment and Telecommunications Act 2008, with the ability to drive strategic and organisational change for a more growth and development-centric focus
  3. Experienced in managing and promoting the Development agenda
  4. Strong oral and written communication skills; comfortable with public speaking and exceptional stakeholder management skills to foster partnerships with Develoment partners, Australian Communications and Media Authourity (ACMA) and International Telecommunications Union (ITU) etc
  5. Profient in computer, microsoft office and online meeting apps
  6. In-depth understanding of the industry including risk management, compliance, and regulatory requirements
  7. Qualification in the telecommunications technical disciplines will be an advanatge

Requirements

Professional Associations
Membership of appropriate Professional Institution
Regulatory Compliance Requirements
Police Clearance
Relevant certifications, registrations, and licenses may be required.

Interactions

Interaction Comments
Internal
Board of Directors
Management Team
External
Regulators
Statutory Authorities
Clients
Government Ministries

Attributes

Attribute Definition
Behavioural Styles
Accountable Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Innovative Devises new and creative ways to do things comes up with original ideas.
Integrity Adherence to moral and ethical principles; soundness of moral character; honesty.
Interpersonal Styles
Forthright Speaks out frankly without hesitation, showing a direct manner.
Objective Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Realistic Shows concern for facts and reality, rejecting the impractical.
Thinking Styles
Analytic Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Decisive Reaches conclusions, promptly and firmly.
Disciplined/Systematic Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.
Well organised Controls tasks in a well thought out and critical manner.


Suva, Fiji

Location

12 Jan 2024

Date Posted

5 months ago

Closing Date

N/A

Salary