Manager - Port Security and Enforcement v (4.00) [Suva]

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Job Description

The Fiji Ports Corporation PTE Limited (FPCL) is a major player in the maritime transporting industries and the operator of commercial port facilities in Fiji.

Responsible for the strategic and operational leadership of FPCL's Port Security functions, and lead the delivery of the Port Security performance targets. This role will ensure effective use of resources to enhance compliance standards with relevant laws and regulations; effectively and efficiently managing the day to day security operations in line with the Ports Facility Security plans and operating procedures. This role reports to the Chief Executive Officer.

Outcomes

Organisational Stakeholders
1. Championing of strategic decisions:
The Business Plan of the Port Security and Enforcement  Department developed and successfully implement and enforced.  A culture of continuous improvement is championed Develop, Implement and Enforce the security standards, policies, procedures and other contributions to FPCL Strategic Plan Implement organizational process and policy changes as per the ISPS code relevant and innovative strategies for the Port Security Department developed in consultation with the COO Implementation and Enforce of FPCL strategic plan  - Smarter Port Initiatives Development and implementation of major PFCL Strategic Projects initiatives
2. Security policies, procedures and programmes developed and implemented effectively:
Port Security Plan and Standard Operating Procedures developed, updated and implemented efficiently under the ISPS Code Security Policy developed and implemented effectively Port Security Training manual developed and implemented proper and complete trainings facilitated for all Port Users and personnel responsible for the security of the port facility drills, exercises and relevant programmes conducted regularly in accordance with the ISPS requirements FPCL maritime security managed effectively ensuring compliance with the ISPS Code for all Port users Adherence of Security Policy from all the stakeholders monitored and ensured ensure security officers diligently perform their duties at their respective posts during their shifts Timely daily routine checks monitored and ensured with prompt reports made on breaches report to the relevant authorities and maintain records of occurrences which threaten the security of the port facility Security personnel provided with proper checklists for all the required entry and exit schedules ensure a diligent use of these checklists Placement of all proper security signage monitored and maintained FPCL areas clearly marked with instructions Accident and Incident Reports made in liaison with the OHS Officer to the relevant parties within 48 hours of them occurring proper forms completed and submitted Effective strategies developed and implemented to assess and mitigate risks manage crisis situations maintain continuity of operations An effective Risk Control Plan developed and implemented in a timely manner maintain the Security segment of the Risk Register in coordination with the Risk and Compliance Analyst Departmental Call Tree, inclusive of the First Response protocol, updated, implemented and maintained efficiently
3. Security audits, analysis and assessments facilitated in a timely and efficient manner:
Regular and timely security assessments conducted internal security audits are made effectively on all ports of entry facilities with reports provided and maintained an initial comprehensive security survey of the port facility conducted taking into account the relevant port facility security assessments Risk analysis made with recommendations for effective mitigation/solutions maintain proper records Modifications to the PFSP recommended and incorporated, as appropriate, in order to correct deficiencies and to update the plan to take into account of relevant changes to the Port facility Regular security inspections of the port facility performed to ensure the continuation of appropriate security measures submit reports on the inspections
4. Supervisory and leadership of the department demonstrated effectively:
Performance management culture across the Division developed and business plan targets delivered within staff and financial budgets Supportive leadership to all Security staff provided and a work environment conducive to teamwork and cooperation fostered oversee and ensure that security officers have their proper uniforms and safety equipment oversee rostering of security personnel and ensure overtime is monitored with cost-effective measures oversee and ensure the security equipment is property operated, tested, calibrated and maintained assist the security and relevant personnel in confirming the identity of those seeking to board the ship when requested Available to attend emergencies on a 24 hours basis and always alert to emergencies Relevant departments and personnel are well informed through regular liaison and excellent communication Contractual compliance by security contractors and related out-sourced service providers ensured monitor the quality of service provided by the contractors and ensure it is in line with FPCL standards Operational function of the CCTV ensured incidents and issues monitored and responded to at all times - 24/7 Safe, healthy and environmentally aware workforce ensured   Compliance to policies and procedures is ensured                      OHS Bullying and harassment Environmental protection Effective and efficient work practices are maintained Improved processes and procedures implemented      Application of technology Departmental records are up to date Compliance to policies and procedures is ensured
5. Human Capital Management ensured:
Targeted recruitment, training, coaching, mentoring of the right staff for the right role ensured Developing and growing workforce competence ensured with effective supervision, mentoring and succession planning    Capacity building for staff Learning environment to help staff grow is supported Training is provided on various facets of financial functions Robust succession planning framework for key positions in the department established with HR, implemented and monitored
6. All departmental objectives addressed and completed in a timely and efficient manner
Customer queries attended to effectively and appropriately Ensure complaints are monitored and logged Stakeholder management ensured Security and safety encounters are intelligence and data driven, achieve efficiencies and enable better outcomes for stakeholder Terms of References for external security contractors and related out-sourced service providers determined accurately and in a timely manne Coordination with related authorities conducted efficiently and professionally as appropriate liaise and cooperate with Maritime Safety Authority of Fiji, The Ministry of Defense, related governmental authorities as per established protocols, policies and regulation requirements consultancy agents audit teams security services Management and alignment of work practices with all Company policies and procedures including partnership agreements Leave and timesheets monitored, checked and approved, and forwarded to HR in a timely manner Compilation, review and submission of monthly reports ensured in a timely manner submit monthly updates to the COO and Training Unit on all the trainings conducted submit complete monthly reports to the Executive Management as required submit accurate required information for the Annual Report Department annual budget is complete, accurate and submitted in a timely fashion manage departmental budget allocations effectively All administrative and operational records and filing systems updated, maintained and archived as per company policy monitor and maintain a complete record of the Port Security equipment maintain all security records for a period of 7 years or as per company policy Implementation of established controls ensured New controls implemented as necessary Departmental reports and documents are uploaded on the company intranet and DMS at the end of every month or as required Reports and documents are up to date and accurate Department calendar is updated annually and in a timely fashion Department's standard operating procedures (SOP) are relevant, up to date and effectively communicated SOPs further developed to ensure ongoing operational efficiency Business process flows maintained and monitored as per company requirements Department's policies are relevant, up to date and effectively communicated Policies further developed to ensure ongoing operational efficiency
7. FPCL's reputation, profitability and performance is supported
High professional standards contribute to the organization's success       Deadlines and service level agreements met at all times High ethical standards met at all times Excellent teamwork aimed to achieve business outcomes efficiently and effectively Organization's efficiency and improved productivity supported                                Process/systems improvement initiatives; Cost reduction initiatives Contributions made towards the organization's profits in line with the scope of the work Any other work-related task assigned by the Management that is within the capacity of the position holder is performed; teamwork is demonstrated Modern technology and innovative methods used to achieve results
8. The organisation's image and value standards demonstrated and upheld at all times
Confidentiality of all communications upheld at all times A professional and amiable relationship maintained with all stakeholders
9. Enforcement and Implementation of Port regulations ensured effectively
Regulatory operations of all the wharves and ports overseen and supervised efficiently.  FPCL staff and Port Users in Compliance with ISPS Code, OHS Act, STCW (Standard of Training and Certification of Watch Keeper), Seaports Management Act and other regulatory requirements by FPCL staff and Port Users ensured  Liaise with Safety and Security to ensure proper protocols are being followed  Removal of Derelict Vessels overseen and coordinated All docking and mooring operations audited and monitored  Oil and waste discharge inspected and reported in a timely manner and actioned  Public safety, environment protection, regulations and equipment safety at the Harbour enforced efficiently  All electronic records developed, maintained and updated systematically in an efficient manner.

Responsibilities - Critical Competencies

Competence	Description
Business
Strategic Development	Establish the strategic direction and steer the organisation towards its goals
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Promotion	Promote the value of the products/services offered by the organisation.
Commercial Focus	Optimize the commercial viability of the organisation.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Team Orientation	Work in a team towards a common aim.
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Problem Solving	Develop practical solutions to a situation.
Innovation	Use original and creative thinking to make improvements and/or develop and initiate new approaches.
Learning	Develop the competencies of self and others to enhance performance.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Global Environment	Respond to globally driven changes in the organisation’s environment.
Research	Apply formal research methodologies.
Technology Application	Apply technology.
Operational
Equipment Operation	Control the operation of specialised equipment, plant or vehicles to satisfy the demands of the assignment.
Maintenance	Monitor and/or maintain equipment, plant or vehicles in sound operating order.
Health and Safety	Establish and maintain a safe and healthy work environment.
Environment	Establish and maintain an environmentally friendly organisation

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Business and Management	Bachelors Degree in Business and Management or Port Management.
Preferred
Other	Have had extensive in Port Operations and well versed with ISPS Code and Sea Port Management Regulation	ISPS Code Training for Port Facility Security Officers
Preferred
Certificate	Certificate of Participation - Port Facility Security Officer

Work Knowledge and Experience

1. Minimum of 5 years of experience as a Senior/Principal Security Head or Enforcement Officer in a medium to large organization
2. Significate leadership experience in delivering operational targets
3. Demonstrated knowledge in Martime Security Compliance
4. Demonstrated experience in strategy planning and risk prevention
5. Proficiency with Microsoft Office, Visio and FPCL online reporting systems
6. Demostrated experience in security audits
7. Politically aware, managing the expectations of external stakeholders; influencing and negotiating outcomes and service level agreements
8. Extensive experience in creating and delivering security strategies, national plans, models/framework

Requirements

Language Proficiency
Excellent command of English
Excellent interpersonal/communications skills
Successful completion of Level 3 Speaking and Writing Test
Regulatory Compliance Requirements
First Aid Certificate
OHS
CPR
Workplace Safety
ISPS certificate
Skills Assessment
Records Management
Detail oriented
Good analytical and critical thinking skills
Policy and report writing skills

Interactions

Interaction	Comments
Internal
All staff
Enforcement Officer
OHS Officer
Executive Team
Supervisors
Chief Executive Officer
External
Statutory Authorities
Customers/Clients
Maritime Safety Authority of Fiji (MSAF)
Commissioner of Police
Stakeholders
Auditors

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self Sufficient and Assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities
Team Oriented	Enjoys being with others as part of a group or team.
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Initiative	Takes action and makes decisions without the help or advice of other people.
Well organised	Controls tasks in a well thought out and critical manner.
Decisive	Reaches conclusions, promptly and firmly.
Disciplined/Systematic	Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.