Wharf Attendant (Lautoka) v (2.00) [Fiji]

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Job Description

The Fiji Ports Corporation PTE Limited (FPCL) is a major player in the maritime transporting industries and the operator of commercial port facilities in Fiji.

The Wharf Attendant is responsible for the monitoring of vessels during berthing and unberthing, supply of fresh water to the vessel and supervision of lines man. The role reports to the Harbour Master.

Outcomes

Organisational Stakeholders
1. Berthing and Unberthing of Vessels
Assist in berthing and unberthing of vessels Accurate information provided to the Port Controller and Port Pilot with proper guidance during the berthing and unberthing of vessels
2. Provision of Fresh Water to Vessels
supply of fresh water to vessels in a timely manner accurate recording of water meter readings in the water delivery cartnote timely submission of water delivery cartnote for invoicing
3. Port Operation
Efficient flow of traffic within the port facilities collection of parking fees Accurate log of daily operation maintained Reporting and recording of incidents in a timely manner Port Controllers and Port Pilots assisted in operational matters Cleanliness of the Port Facilities is maintained at all times Work Environment is safe and secure with no financial loss to the company due to avoidable incidents Plugging and unplugging of reefer containers in safe and efficient manner
4. Safety & Security
Safety & Security Team assisted All incidents and accidents logged and reported Safety & security breaches logged and reported Customers briefed on safety & security procedures
5. Organisation's image and value standards demonstrated and promoted
Uphold and demonstrate the organisation's image and values at all times
6. Teamwork and cooperation
Cooperation within the team for continuing improvement in  function / department, also responding positively to the Supervisor

Responsibilities - Critical Competencies

Competence	Description
Business
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Communication	Exchange information through verbal communication
Risk Management	Analyse and manage risk.
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Quality Focus	Deliver quality.
Organisational Values	Display the organisation's image and value standards.
Commercial Focus	Optimize the commercial viability of the organisation.
People
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Team Orientation	Work in a team towards a common aim.
Operational
Environment	Establish and maintain an environmentally friendly organisation

Qualifications

Qualification	Discipline	Notes
Desirable
Senior Secondary School - University Entrance	Form Seven pass
Desirable
Others	Certificate of Participation - Port Facility Security Officer

Work Knowledge and Experience

1. - At least 2 years experience in a similar role.
2. - Good communication skills, both written and verbal.
3. - Excellent customer interaction skills.
4. - Efficient and attentive.
5. - Demonstrated ablity to meet deadlines.

Requirements

Regulatory Compliance Requirements
First Aid Certificate

Interactions

Interaction	Comments
Internal
Operational staff
External
Customers/Clients

Attributes

Attribute	Definition
Behavioural Styles
Punctuality	Completes a required task or fulfills an obligation before or at a previously designated time
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Interpersonal Styles
Self Sufficient and Assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Well Organized	Controls tasks in a well thought out and critical manner