Human Capital Services and Training Support Staff v (4.00) [Suva]

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Job Description

The Fiji Ports Corporation PTE Limited (FPCL) is a major player in the maritime transporting industries and the operator of commercial port facilities in Fiji.

Responsible for providing effective assistant to the Human Capital Services Team and the Talent Development and Training Unit as and when required. This role reports to the Senior Human Capital Services Officer.

Outcomes

Organisational Stakeholders
1. Human resources processes completed in a timely and efficient manner:
Assistance provided to Human Capital Services (HCS) to:  process of weekly payroll update monthly staff rosters Personal folders for staff are updated and electronically uploaded to the Document Management System (DMS) and on Pay-Global (PG) Documentation is maintained by: filing hard copies and maintaining electronic copies taking meeting minutes, maintain records and shared within departments.  updating and maintaining FPCL's Organization Structure Assistance provided to the HCS with: compilation and distribution of staff contracts the training section, setting up of rooms and materials PMS and special projects are undertaken by HCS Department Coordination of HCS social activities Training functions Assist Training and Talent Development Officer (TTDO) to develop training material Assist TTDO in developing training policies and procedures  Assist TTDO in maintaining the FPCL training records and documentation in terms of filing and updating record on PayGlobal (PG) Assist TTDO to organize and conduct training for all stakeholders. Reports submitted to the SHCSO and the HCS as and when required The reception area relieved as and when required Assist HCS in providing required analysis by: conducting OT analysis on a monthly basis with the HRBA unit preparing monthly Pilot Boat movement analysis summarizing taxi claims per department submitted to SHCSO assisting HCS to summarize workforce plan and strategy exercise and its progress.
2. All departmental objectives addressed and completed in a timely and efficient manner:
Customer queries attended to effectively and appropriately monitoring and logging of complaints accurately ensured Required regulations complied with at all times advise others on compliance as well  Manage department Intranet page effectively Assistance provided to the HCSO and the Team as and when required
3. Contributions made to the organisation's success proactively:
Deadlines and service level agreements met at all times Any other work-related task assigned by the Management that is within the capacity of the position holder is performed; teamwork is demonstrated Contributions made towards the organization's efficiency and improved productivity within - cost reduction initiatives process/systems improvement initiatives Contributions made towards the organization's profits in line with the scope of the work Modern technology and innovative methods used to achieve results
4. The organisation's image and value standards demonstrated and upheld at all times:
Confidentiality of all communications upheld at all times A professional and amiable relationship maintained with all stakeholders

Responsibilities - Critical Competencies

Competence	Description
Business
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Quality Focus	Deliver quality.
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Technology Application	Apply technology.

Qualifications

Qualification	Discipline	Notes
Preferred
Diploma	Diploma in Human Resources	Diploma in Human Resources or Administration
Desirable
Degree	Management/ Human Resources Management or relevant discipline.
Desirable
Certificate	Trainers of Training Model 1 -4 (TOT)	Sound knowledge in Training Coordination and deliveries

Work Knowledge and Experience

1. Minimum of 2 year of experience in an administrative or clerical field
2. Good understanding of FPCL HR policies and procedures
3. Proficiency with Microsoft Office, PayGlobal, Hrmonise, Time and Atendance software and FPCL online reporting systems
4. Sound knowledge in Training, Training Coordination and Training Delivery

Requirements

Language Proficiency
Good Communication Skills
Successful completion of Level 2 Speaking and Writing Test
Good command of English
Regulatory Compliance Requirements
OHS
First Aid
Skills Assessment
Proficient in Microsoft Office and Visio
Organizational skills
Good typing skills

Interactions

Interaction	Comments
Internal
All staff
HR Team
External
Customers/Clients
Stakeholders

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self Sufficient and Assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Conscientious	Demonstrates a sense of right and wrong and a personal obligation to do the right thing.
Initiative	Takes action and makes decisions without the help or advice of other people.
Well organised	Controls tasks in a well thought out and critical manner.