Sales Representative

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Job Description

CJ Patel (Pacific) Limited is one of Fiji’s largest distributors of locally manufactured and renowned international Fast Moving Consumer Goods (FMCG) within Fiji and most of the Pacific. The company has an extensive distribution network with major supermarkets, food service industries and down-the-line (DTL) retailers with its main warehouse in Wailekutu, Lami and supported by branch operations in Lautoka and Labasa and other regional markets such as New Zealand, East Timor, Vanuatu, Kiribati, Tonga, Samoa and Papua New Guinea.

The Sales representative is responsible for strengthening new & existing business relationships with consumers in ensuring sales activities & targets are achieved. This roles reports to senior sales representative, CJ Patel (Pacific) Pte Ltd.

Outcomes

Organisational Stakeholders
1. Sales Activities and Targets Managed
Monthly/quarterly sales target achieved against budget. Selling products to customers, and representing the brand.  giving demos or presentations, and maintaining customer relationships. successfully implementing sales and marketing strategies and tactics Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media. Negotiating with leads and using persuasion techniques to overcome objections and landing deals that are beneficial to the company, while also providing customers with optimal value.  Business relationships with assigned key retailers and other merchants managed effectively. Communicate customer and prospect product main points to appropriate departments Maintain a well-developed pipeline of prospects Develop strong, ongoing relationships with prospects and customers Submitting and processing orders to ensure customers receive the products or services they request on time. track sales activities and update account information as needed Execution and monitoring of route plans for sales ensured on a daily basis in liaison with Sales Manager Prospect and qualify new sales leads Schedule meetings and presentations with prospects Create, plan, and deliver presentations on company products in a timely manner
2. Debtors and Customer Service Management
Full collection for assigned portfolio accounts ensured within its trading days and limits Invoices, credit notes delivered to customers on timely basis Assessment on feedback from operations team and customers conducted in a timely manner Implementation of territory action plan using comprehensive data analysis adjust sales techniques according to interactions and results in the field Participating in company meetings with sales managers and other sales reps.  providing a recap of recent results and accomplishments on hitting quotas.
3. Well Informed Management
Comprehensive and detailed reports generated and shared with the  Leadership Team sales leads and opportunities competitor and market trend analysis brand performance  Ad-hoc information requests by management, for decision-making purposes, provided on accurate and in a timely manner
4. Teamwork and cooperation
Cooperation within the team and greater function / department Cooperation across functions / departments Work collaboratively to achieve the set targets and goals Cross functional teamwork with sales and Finance department for invoicing and debt management ensured
5. Organisation's image and value standards demonstrated and promoted
Collaborate with other teams in the organisation for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values Confidentiality maintained in all aspects including pricing, product, marketing strategies etc.

Responsibilities - Critical Competencies

Competence	Description
Business
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Promotion	Promote the value of the products/services offered by the organisation.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
People
Team Orientation	Work in a team towards a common aim.

Qualifications

Qualification	Discipline	Notes
Preferred
Certificate	Sales/Marketing/Advertising
Desirable
Diploma	Sales/Marketing/Advertising

Work Knowledge and Experience

1. 2-3 years experience in Sales and Marketing with FMCG
2. Proven track record of successfully managing customer relationships
3. Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
4. Highly motivated and target driven with a proven track record in sales
5. Strong ability to balance persuasion with professionalism
6. Prioritizing, time management and organizational skills

Requirements

Regulatory Compliance Requirements
Driver’s License

Interactions

Interaction	Comments
Internal
Sales Team
Finance Team
National Sales Manager
External
Customers

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Enthusiastic	Shows high levels of excitement and interest, and expresses positive feelings.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Interpersonal Styles
Extrovert	Outgoing and showing interest in events going on around them, particularly people, new experiences and changing situations.
Perceptive	Shows keen insight and understanding of issues or situations.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Initiative	Takes action and makes decisions without the help or advice of other people.
Numerate	Shows abilities in quantitative thought and expression.
Well organised	Controls tasks in a well thought out and critical manner.