Warehouse Manager - POM

---

Job Description

PacTrade (PNG) Limited is an established FMCG distributor of Fast-Moving Consumer Goods (FMCG) and part of CJ Patel Group of Companies in Fiji. PacTrade is represented in PNG with its Head Office in Port Moresby and a branch in Lae, Morobe Province.

The Warehouse Manager is responsible for the management of all warehouse activities at CJ Patel Pacific Pte Limited. This role reports to the Head of Department, Supply Chain and Logistics at CJ Patel Pacific Pte Limited.

Outcomes

Organisational Stakeholders
1. Warehouse Operations Managed
Warehouse managed within agreed budget at all times Logistics cost and Overheads within budget Overtime minimized Near Expiry Monthly stock take executed and reported in an accurate and timely manner Write-offs verified and timely approval sought Pre-stocktake preparation and cut-offs ensured Variance within budget
2. Inventory Managed
Container schedule managed Container inspection carried out for cleanliness and damages on a timely basis Goods loaded and offloaded without damages at all times  Dispatch of loaded containers from site in a timely manner & documentation ensured Shipping documentation submitted to customers in a timely manner Warehouse storage space management Raw and finished goods space allocation FIFO  Customer Delivery Levels (CDL)  managed Rate of return minimized Goods returns processes managed
3. Statutory and regulatory and compliant organisation
Compliance to company policies and procedures ensured at all times Occupational Health & Safety Operational SOP Manual Handling Use of specialized Equipment Audit recommendations implemented on a timely basis Department risk register maintained
4. Department Leadership and Effective Human Capital Management
Goals set for department personnel and assistance provided in accomplishing objectives. Staff supervision ensuring workforce that is productive, efficient, motivated and support.       Guidance and training assistance provided Safe, healthy and environmentally aware workforce Work collaboratively to achieve the set targets and goals                             Cooperation within the team and greater function / department Cooperation across functions / departments Training needs and competency gaps of staff assessed and managed in partnership with  management team  Succession planning ensured Work plans developed (annual, monthly and weekly basis) and work delegated.
5. Safe work environment promoted at all times
Work place safety is ensured  Communication of Safety, Health and Environment to all team members are on an on-going basis Occupational Health & Safety systems promote zero workplace injury at all times Local environmental regulation is aligned with work place safety on an on-going basis Workplace hazards eliminated at all times Systems assist in the identification and elimination of work place hazards on an on-going basis
6. Pactrade PNG Limited's values upheld and demonstrated at all times
Collaborate with other teams for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values Confidentiality maintained
Product's Stakeholders
1. Distribution and Logistics Managed
Inward warehouse deliveries managed  Unloading of containers managed in a safe and timely basis  Deliveries from factories completed on a timely basis    Outward warehouse deliveries managed   Delivery of stocks on an accurate and timely basis Service level Agreements (SLA)  ensured at all times  Transport costs managed at all times  Tracking and loading of delivery trucks optimized at all times
2. Stakeholder relationship management
Working relationship managed at all times  Custom agents Transportation companies Suppliers Contractors Customer satisfaction maintained at all times Delivery priorities ensured Container de-vanning actioned on a timely basis Customer complaints resolved on a timely basis

Responsibilities - Critical Competencies

Competence	Description
Business
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.
Stock Control	Acquire and monitor stock to meet business needs

Qualifications

Qualification	Discipline	Notes
Preferred
Diploma	Accounting and Finance, Manufacturing/Production/Logistics	Supply Chain & Logistics or relevant
Desirable
Degree	Manufacturing/Production/Logistics, Business Management or Business Administration or related fields	Supply Chain & Logistics or relevant

Work Knowledge and Experience

1. Minimum of four to five years' experience in warehousing in a similar capacity preferably in FMCG distribution management
2. Strong knowledge of warehousing Key Performance Indicators (KPIs)
3. Hands on experience with warehouse management software and databases
4. Expertise in warehouse management procedures and best practices
5. Leadership skills and ability to manage staff

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Driver’s License

Interactions

Interaction	Comments
Internal
Finance Team
Management Team
Warehouse Team
Sales Team
External
Customers
Suppliers
Statutory Authorities
Contractors

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Punctuality	Completes a required task or fulfills an obligation before or at a previously designated time
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Team Oriented	Enjoys being with others as part of a group or team.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Well organised	Controls tasks in a well thought out and critical manner.
Holistic thinker	Considers issues/situations as a whole rather than analysing or dissecting the parts.
Flexible/Adaptable	Readily accommodates changing circumstances, modifying own behaviour and/or views. Able to adjust easily to new conditions.