Manager Digital Content

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Job Description

The Fijian Broadcasting Corporation is Fiji's largest media company providing radio and television services in the country. The FBC today operates a network of six radio stations; two in each of the three major languages (i-Taukei, Hindi and English). FBC also has three television channels (FBCTV, FBC2 and FBC Sports HD).

The Manager Digital Content will be responsible for leading and overseeing the development, management, and strategic direction while ensuring the delivery of accurate, engaging, and timely digital content across various platforms.

Outcomes

Organisational Stakeholders
1. Procedures developed, monitored and implemented
Create, conceptualize and disseminate compelling digital content across various platforms that are accurate, unbiased, legally compliant and timely that aligns with the FBC’s overall strategic objectives  Create strategies to increase digital engagement and grow the online audience across platforms such as the FBC website, social media, and mobile application. Lead, develop, implement and monitor procedures to improve the efficiency of the team's work and to better meet the customer's need
2. Digital Content Production
Ensure all digital content meets high standards of accuracy, relevance, and quality. Maintain quality standards, style and technical aspect while producing digital content. Manage the development, organization, and dissemination of digital content, such as: articles videos infographics social media updates Ensure all material broadcast is in compliance with the legal requirements in country of operation. Keep up-to-date with market trends, emerging technologies, and audience behaviors to continuously enhance and refine our digital content. Produce innovative digital content. Provide timely updates to the General Manager News & Current Affairs and the Executive Team. Optimization of commercial opportunities. Grow revenue and manage costs. Ensuring to advocate diversity, equity, and inclusion in the content coverage. Address and resolve any digital content-related issues or challenges promptly.
3. Team Management
Prepare work plans (weekly, monthly, annual basis) Prepare 3- 5 year strategic plan for the unit.  Provide guidance, training, mentorship and support to ensure the production of high-quality, engaging digital content across all platforms television radio social media website.
4. Teamwork and cooperation
Cooperation within the team and greater department Cooperation across departments Collaborate with news editors, Multimedia Journalists, and other departments to ensure the smooth integration of digital content with broadcast materials. Work collaboratively to achieve the set targets and goals
5. News department managed and lead in accordance with the performance management system
Business plan that reflects overall FBC Operations plan Budget preparation, monitoring and management Procedure preparation and monitoring Risk management planning and assessment Financial reporting systems to analyze cost versus benefits for content created
6. Customer-Centric Services
Viewer and client satisfaction and expectations driven service Viewer and client service level monitored and managed. Statutory, industry and procedure compliant services Media industry compliance
7. FBC's image and value standards demonstrated and promoted
Collaborate with other teams in the organisation for the benefit of the FBC Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the FBC's image and value
Product's Stakeholders
1. Operational and statutory compliance
Statutory compliant to laws and regulations Health and safety compliance Environmental compliance Operationally compliant to the organisation's policies and procedures

Responsibilities - Critical Competencies

Competence	Description
Business
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
Social and Cultural Awareness	Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Team Orientation	Work in a team towards a common aim.
Problem Solving	Develop practical solutions to a situation.
Negotiation	Reach agreement through discussion and compromise.
Innovation	Use original and creative thinking to make improvements and/or develop and initiate new approaches.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Research	Apply formal research methodologies.
Technology Application	Apply technology.
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.

Qualifications

Qualification	Discipline	Notes
Desirable
Degree	Arts	Journalism and/or IT/IS
Preferred
Higher Degree incl. Post Grad Cert or Dip	Business and Management	Management

Work Knowledge and Experience

1. Minimum 3 years experience in a similar role or in a media organization, with a strong understanding of broadcast and digital journalism.
2. Strong communication, writing and presentation skills.
3. Experience in the commercial multimedia environment.
4. Understanding of media and communication legislation
5. Innovative thinker with a strong passion for digital media and journalism.

Requirements

Language Proficiency
Excellent Command of language (English and/or Hindi and/or iTaukei)
Regulatory Compliance Requirements
Police Clearance
Valid Drivers License

Interactions

Interaction	Comments
Internal
Head of News and Current Affairs
Management Team
News Team
Production Team
External
Statutory Authorities
Customers
Government authority

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Enthusiastic	Shows high levels of excitement and interest, and expresses positive feelings.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Team Oriented	Enjoys being with others as part of a group or team.
Trusting	Places confidence in others without misgivings, relying on their ability, character, and truthfulness.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Concrete thinker	Focuses on the tangible experiences of actual things or events.
Decisive	Reaches conclusions, promptly and firmly.
Flexible/Adaptable	Readily accommodates changing circumstances, modifying own behaviour and/or views. Able to adjust easily to new conditions.