Technical Quality Assurance Assistant

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Job Description

Fiji Ships & Heavy Industries Limited(FSHIL), a business subsidiary of Fiji Ports Corporation Limited is committed to achieving excellence in providing ship repair services, slipway facilities and heavy industry work in accordance to customer requirements and applicable statutory and regulatory requirements.

Responsible for providing assistance in the development and implementation of the Quality Management System and Productivity Framework for ship repair and heavy industries works. This role reports to the Assistant Quality Assurance Officer.

Outcomes

Organisational Stakeholders
1. Effective assistance in the development of the Quality Management System and Quality Standards ensured effectively:
Efficient assistance provided to the Quality Officer in the following:                       Pressure tests i.e. valves, tanks, pipes etc. - write report and checklists Atmospheric Tests (gas tests) - a) Evaluation of hazards of the permit space and verification that acceptable entry conditions into that space exists Verification - issue test certificates and results of test Weld tests - To determine if the weld is of suitable quality for its intended application Create Checklists and have them signed off by all parties SOPs - ensure that proper working procedures are followed Conduct investigations Training of staff in regard to the QMS Report on non - conformances and corrective actions Carry out customer surveys Carry out customer surveys Follow up on customer complaints Conduct internal audits Upkeep of Ship Repair files
2. Effective assistance provided in the implementation and monitoring of the Quality Standards:
Effective assistance provided to the Quality Officer in the following:                      interpret and implement Quality standards evaluate the adequacy of quality assurance standards monitor Risk Management activities test and inspect Standard Operating Procedures to ensure compliance to the relevant ISO Standard evaluate findings from audits and implement corrective actions
3. Analysis provided effectively in a timely manner:
Statistical quality data collected and compiled                     internal audits and other quality assurance activities documented Data analysed to identify areas for improvement in the quality system Reports prepared and submitted to communicate outcomes of quality activities Training needs identified and liaised to the Quality Officer for further facilitation
4. All departmental quality objectives addressed and completed in a timely and efficient manner:
Assistance provided in the compilation, review and submission of monthly reports Department's standard operating procedures (SOP) are relevant, up to date and effectively communicated Department's policies are relevant, up to date and effectively communicated All administrative and operational records and filing systems updated, maintained and archived as per             company policy Departmental reports and documents are uploaded on the company intranet at the end of every month                 Reports and documents are up to date and accurate DMS is updated and maintained Customer queries attended to effectively and appropriately
5. FSHIL reputation, profitability and performance is supported
High professional standards contribute to the organization's success                     Deadlines and service level agreements met at all times High ethical standards met at all times Excellent teamwork aimed to achieve business outcomes efficiently and effectively                                           Organization's efficiency and improved productivity supported Process/systems improvement initiatives; Cost reduction initiatives Contributions made towards the organization's profits in line with the scope of the work Any other work-related task assigned by the Management that is within the capacity of the position holder is             performed; teamwork is demonstrated Modern technology and innovative methods used to achieve results
6. The organisation's image and value standards demonstrated and upheld at all times
Confidentiality of all communications upheld at all times A professional and amiable relationship maintained with all stakeholders

Responsibilities - Critical Competencies

Competence	Description
Business
Risk Management	Analyse and manage risk.
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Quality Focus	Deliver quality.
People
Innovation	Use original and creative thinking to make improvements and/or develop and initiate new approaches.
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Technology Application	Apply technology.

Qualifications

Qualification	Discipline	Notes
Preferred
Certificate	Engineering, Business and/or management

Work Knowledge and Experience

1. Minimum of 1 year of experience in Quality Assurance and working in an ISO 9001 QMS Certified Company
2. At least 1-year experience in similar role in a ship repair or construction engineering environment
3. Demonstrated experience in quality inspection, auditing and testing
4. Strong computer skills including Microsoft Office, QA applications and databases
5. Some knowledge on QMS and ISO
6. Demonstrated knowledge of relevant regulatory requirements preferably in the Maritime Industry

Requirements

Language Proficiency
Excellent command of English
Good Interpersonal Skills
Professional Associations
• ISO • IACS • MSAF • OHS • First Aid • Statutory Compliance • ERP

Interactions

Interaction	Comments
Internal
All staff
HR Team
External
Auditors
Customers/Clients

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Initiative	Takes action and makes decisions without the help or advice of other people.
Well organised	Controls tasks in a well thought out and critical manner.