Administration Clerk

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Job Description

The iTaukei Land Trust Board (TLTB), formerly known as Native Land Trust Board (NLTB) derives its existence from the Native Land Trust Act of 1940. Its core mandate is to manage iTaukei Lands with its Vision “To Excel in Land Services and the Economic Empowerment of our Landowners” TLTB Core Business is Sustainable Land Development to enrich the lives and livelihoods of our landowners. Our organizational Values are – Trust & Transparency, Accountability, United. Knowledgeable, Effectiveness & Efficiency and Integrity & Inclusivity.

Achieve efficient office administration outcomes requiring driving tasks. The Admin Clerk will be reporting to the Regional Manager and Finance Officer.

Outcomes

Organisational Stakeholders
1. Outcome
1). Efficient office administration of the TLTB Finance/Trust/Administration department - All administration tasks to ensure the most efficient use of resources - General administration services provided including mailing, message delivery, supply and building services - Standard transaction reports provided and inquiries handled 2). Equipment maintenance - Maintenance of all TLTB vehicles carried out 3). Customer Service - Quality customer service provided to TLTB’s external and internal clients of the Region 4). Personal Development - Developed skills and knowledge base through training and learning - Active participation in teamwork, sharing of information and proposing improvements 5). Demonstrate TLTB image and values standards at all times - integrity of information maintained - confidentiality of information ensured - professional and ethical standards sustained 6). Efficient and effective delivery of any other assigned work.

Responsibilities - Critical Competencies

Competence	Description
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Quality Focus	Deliver quality.
Organisational Values	Display the organisation's image and value standards.
People
Team Orientation	Work in a team towards a common aim.
Self-Management	Manage your priorities and objectives efficiently and effectively
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.

Qualifications

Qualification	Discipline	Notes
Preferred
Senior Secondary School - University Entrance	Form 7 pass
Preferred
Certificate	Business Studies
Desirable
Degree	Accounting/Business Studies or related field is mandatory

Work Knowledge and Experience

1. 2 years of relevant experience related to specific activities
2. Demonstrates well developed communication skills and ability to organise and manage time and achieve deadlines
3. Understanding of accounting procedures and processes
4. Experience in working with computerised accounting systems
5. Demonstrated success in improving quality of customer service
6. Evidence of commitment to team work and establishes high personal standards
7. Good knowledge of OHS and relevant regulations
8. High standard of computer literacy and report writing skills

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Drivers Licence

Interactions

Interaction	Comments
Internal
All staff
Area Managers
External
Suppliers
Contractors

Attributes

Attribute	Definition
Behavioural Styles
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Team Oriented	Enjoys being with others as part of a group or team.
Customer/Client Focused	Focused on client and customer satisfaction and ensuring high levels of service are maintained at all times
Thinking Styles
Initiative	Takes action and makes decisions without the help or advice of other people.
Well organised	Controls tasks in a well thought out and critical manner.

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