Quality Assurance Supervisor v (1.00) [Ba - Fiji]

---

Job Description

SC Foods is a world-class food manufacturer based in Ba, Fiji . Producing a variety of noodle, extruded snacks, and confectionery, SC Foods adheres to strict compliance with the international ISO accreditation standards and ensures the best in quality control and delivery.

The Quality Assurance Supervisor is responsible to ensure Quality Management System is compliant with regulatory and food safety requirements. This position reports to Quality Manager, Southern Cross Foods Pte Limited.

Outcomes

Organisational Stakeholders
1. Regulatory and operationally compliant organisation
Processes meet food safety standards mandated by government regulations and SC Foods Quality Management Systems (QMS) standards at all times Société Générale de Surveillance (SGS)/ISO 22000,Nestle Food Safety Management Systems (NFSMS), Health, Halal and Food and Drug Association (FDA) certification ensured  Hazard analysis critical control points (HACCP) plan ensured HACCP pre-requisite programs (Pest Control, GMP, Factory Hygiene, Environment, Waste Management) ensured Non-conformance's from internal/external audits/customer complaints analyzed and corrective actions implemented on a timely basis Management of Internal and supplier audit ensured Quality incidents, internal hold and exceptional releases managed and course of action authorized and approved Product range compliance for Labels and Nutritional Information ensured Raw material and finished goods specifications maintained at all times Raw material supplier agreements maintained with supplier approvals at all times Incoming raw materials specification accurately maintained at all times
2. Well informed management
Monthly and quarterly report is timely and accurate  Performance against targets Non-conformance identified via internal/external audits Root cause analysis of all non-conformance with corrective action plan Actions items identified via monthly HACCP meetings Analysis of competitor products Information provided to management is accurate and in a timely manner
3. Effective Human Capital Management ensures a productive, stable and increasingly capable workforce
Productive workforce ensured at all times  Work plans ensured (annual, monthly and weekly) Training needs and competency gaps of staff assessed and managed in partnership with HR Department in a timely basis Supervision of and guidance to Quality staff ensured Succession planning provides career path for staff and business continuity ensured
4. Safe work environment promoted and ensured at all times
Work place safety is ensured  Communication of Safety, Health and Environment to all team members are on an on-going basis Occupational Health & Safety systems promote zero workplace injury at all times Local environmental regulation is aligned with work place safety on an on-going basis Workplace hazards eliminated at all times Systems assist in the identification and elimination of work place hazards on an on-going basis
5. Southern Cross Foods Pte Limited's (SCF) values upheld and demonstrated at all times
Collaborate with other teams for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values

Responsibilities - Critical Competencies

Competence	Description
Business
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.

Qualifications

Qualification	Discipline	Notes
Preferred
Diploma	Science	Food Technology
Desirable
Degree	Biology, Chemistry	Food Chemistry

Work Knowledge and Experience

1. At least three years' experience in a similar role in a food manufacturing environment.
2. Knowledge of ISO 22000 standards.
3. Computer literate with MS Office applications (Word, Excel, PowerPoint)
4. Knowledge in Food safety management system, Good manufacturing practices, labour handling and root cause analysis
5. Analytical thinking ability and proper communication skills

Interactions

Interaction	Comments
Internal
Management Team
External
Suppliers
Customers

Attributes

Attribute	Definition
Behavioural Styles
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Disciplined/Systematic	Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.
Well organised	Controls tasks in a well thought out and critical manner.
Imaginative	Generates ideas and images, showing creativity.