Human Resources Business Analyst

---

Job Description

The Fiji Ports Corporation PTE Limited (FPCL) is a major player in the maritime transporting industries and the operator of commercial port facilities in Fiji.

Responsible for providing a bridge between HR business processes and IT systems, business analytics, market studies and research, assessing quality in business processes. Specific to the role: Recruitment, Compensation and Benefits, Compliance, Reporting, HRIS, Market Analysis for Job Description Evaluation, Company HR Analytics, PMS. This role reports to the Manager Human Capital Services.

Outcomes

Organisational Stakeholders
1. Human Resources processes executed in a timely and efficient manner:
Standardization and parity between all job descriptions and market conditions maintained efficiently Conduct periodic job evaluation exercise updates conducted for all positions in a timely manner Effective assistance provided in monitoring of HRIS and Enterprise Resources Planning Systems Business Analytics for process efficiencies provided HR related market surveys conducted efficiently for determining special compensations and benefits when needed Skills Segmentation Matrix maintained  Positions within the Skills Segmentation Matrix (SSM) and the Enterprise Resource Planning (ERP) tagged for special compensation Effective assistance provided to the HCSO with the recruitment process Recruitment and staff skills database maintained effectively  Recommendations provided to the Training and Quality Officer on training modules for staff positions Effective assistance provided to the HCSO in determining a new framework for compensation and benefits Performance Management System monitored and assistance provided in the implementation  Effective assistance provided in effective employee relations and activities related to upkeep of staff morale Strategic projects recommended and established for the HR department initiate effectively in other departments Effective assistance provided in the monitoring of Company SOPs, BFS, SLAs , Call Trees and Records Management in liaison with the HCSO, MHR and CEO
2. All administrative functions handled systematically and efficiently:
Quality of HR data in the HRIS ensured Security of HR electronic data ensured in liaison with the ICT department Records on benefits and compensation monitored ensure all medical insurance records for employees are up-to-date
3. All relevant internal and external communications handled professionally:
All correspondences handled efficiently Confidential documents handled with professionalism Effective assistance provided to all internal and external customers as required Liaise with departments and coordinate implementation of various HR projects, procedures and guidelines Stakeholder management ensured liaise with relevant authorities and external parties as and when required and instructed liaise with the HR Software vendors as and when required to maintain the upkeep of the database liaise with consultants during coordination of HR projects
4. All departmental objectives addressed and completed in a timely and efficient manner:
Effective assistance and recommendations provided in the development and update (as per company requirements) of the  department's policy standard operating procedures business process flows  Required regulations complied with at all times
5. FPCL's reputation, profitability and performance is supported
High professional standards contribute to the organization's success       Deadlines and service level agreements met at all times High ethical standards met at all times Excellent teamwork aimed to achieve business outcomes efficiently and effectively Organization's efficiency and improved productivity supported                                Process/systems improvement initiatives; Cost reduction initiatives Contributions made towards the organization's profits in line with the scope of the work Any other work-related task assigned by the Management that is within the capacity of the position holder is performed; teamwork is demonstrated Modern technology and innovative methods used to achieve results
6. The organisation's image and value standards demonstrated and upheld at all times
Confidentiality of all communications upheld at all times A professional and amiable relationship maintained with all stakeholders

Responsibilities - Critical Competencies

Competence	Description
Business
Business Performance	Manage the performance of the organisation.
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
People
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Innovation	Use original and creative thinking to make improvements and/or develop and initiate new approaches.
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Research	Apply formal research methodologies.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Business, management or other relevant discipline	Degree in Human Resources Management or Business Administration

Work Knowledge and Experience

1. Minimum of 2 years of experience as an HR Officer or HR Coordinator
2. In-depth knowledge of ERP
3. Thorough understanding of HR processes, CRM and Records Keeping
4. Specialized experience in business analytics in HR
5. Proficiency with Microsoft Office and FPCL online reporting systems
6. Knowledge of the ERP

Requirements

Language Proficiency
Excellent command of English
Excellent interpersonal/communications skills
Successful completion of Speaking and Writing Test - Level 3
Regulatory Compliance Requirements
OHS
First Aid
Workplace Safety
ERP
Skills Assessment
Good report writing skills
Good customer service skills
Good analytical and critical thinking skills
HRIS
Market analysis
Creating position descriptions
Good writing skills

Interactions

Interaction	Comments
Internal
All staff
HR Team
Executive Management
External
Customers/Clients
Stakeholders
Contractors

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self Sufficient and Assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Conscientious	Demonstrates a sense of right and wrong and a personal obligation to do the right thing.
Initiative	Takes action and makes decisions without the help or advice of other people.
Well organised	Controls tasks in a well thought out and critical manner.