Digital Officer

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Job Description

The Fijian Broadcasting Corporation is Fiji's largest media company providing radio and television services in the country. The FBC today operates a network of six radio stations; two in each of the three major languages (i-Taukei, Hindi and English). FBC also has three television channels (FBCTV, FBC2 and FBC Sports HD).

The Online Officer is responsible for the effective utilization of online media platforms to broadcast, display and market FBC's products and services to local, regional and international audiences.

Outcomes

Organisational Stakeholders
1. Online Production
Coordinate with Journalists and Editors to promote news stories effectively online Collaborate with Journalists and Content Producers to develop digital story-telling formats e.g. podcasts, interactive articles and live blogs Assist in managing online communication during crisis or breaking news situations and ensure accurate and timely information dissemination Manage and keep up-to-date all information and content on FBC's websites, mobile and social media portals Plan, design, develop, schedule and co-ordinate with internal and external parties all initiatives and opportunities to enhance the experience of FBC's online and mobile audiences and customers Liaise and collaborate with FBC's management and business units on the effective use of online and mobile media to meet the company's short, medium and long term strategies and goals Work with the IT team to optimize the up-time of FBC"s websites and new media portals Manage and regularly disseminate the usage statistics and data for the websites and other portals, with trend reports and recommendations to management Research and keep abreast with technological and business developments that will enhance and grow FBC's online and new media business Carry out additional responsibilities from time to time, as required by FBC's management
2. Procedures developed, monitored and implemented
Develop, monitor and implement procedures to improve the efficiency of the team's work and to better meet the customer's need Implement and monitor risk management procedures
3. Teamwork and cooperation
Cooperation within the team and greater function / department Cooperation across functions / departments Work collaboratively to achieve the set targets and goals
Product's Stakeholders
1. Operational and statutory compliance
Statutory compliant to laws and regulations Health and safety compliance Environmental compliance Operationally compliant to the organisation's policies and procedures

Responsibilities - Critical Competencies

Competence	Description
Business
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Promotion	Promote the value of the products/services offered by the organisation.
Commercial Focus	Optimize the commercial viability of the organisation.
People
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Technology Application	Apply technology.
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.
Environment	Establish and maintain an environmentally friendly organisation

Qualifications

Qualification	Discipline	Notes
Preferred
Diploma	Information Technology/Computing	Information Technology or Communications with keen interest in web development
Desirable
Degree	Information Technology/Computing

Work Knowledge and Experience

1. Demonstrated leadership in project management and experience in online content management

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Valid Drivers License

Interactions

Interaction	Comments
Internal
Head of News and Current Affairs
IT Team
HR
External
Customers
Stakeholders

Attributes

Attribute	Definition
Behavioural Styles
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Perceptive	Shows keen insight and understanding of issues or situations.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Flexible/Adaptable	Readily accommodates changing circumstances, modifying own behaviour and/or views. Able to adjust easily to new conditions.
Imaginative	Generates ideas and images, showing creativity.
Initiative	Takes action and makes decisions without the help or advice of other people.