General Manager People & Culture

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Job Description

The Fijian Broadcasting Corporation is Fiji's largest media company providing radio and television services in the country. The FBC today operates a network of six radio stations; two in each of the three major languages (i-Taukei, Hindi and English). FBC also has three television channels (FBCTV, FBC2 and FBC Sports HD).

The General Manager People & Culture is responsible for overseeing all aspects of human capital management within the organization. He/She will develop and implement HR strategies, policies, procedures and plans to support FBC’s Vision, Mission, Values, and strategic business objectives.

Outcomes

Capital Stakeholders (Owners)
1. Strategically focussed department
Strategic Plan implemented. Operational and action planning to deliver key objectives. Financial reporting systems to analyze and control for efficiency and effectiveness of Human Capital. Operational risk assessment and management plans. Ensuring the organisation is in full compliance with all legal matters concerning Human Capital.
Organisational Stakeholders
1. Procedures developed, monitored and implemented
Lead, develop, implement and monitor procedures to improve the efficiency of the team's work and to better meet the customer's need. Lead, develop, implement and monitor risk management procedures.
2. Human Resources department managed and lead in accordance with the performance management system
Operational and business plan that reflects overall FBC Operations plan Oversee the development and preparation of the HR department budget, ensuring alignment with organizational objectives and financial constraints. Lead the development of performance metrics and key performance indicators and initiatives. Identify performance gaps and implement training and/or corrective or intervention actions to enhance HR outcomes. Updating of internal HR procedures and guidelines to ensure they reflect current best practices, legal changes, and organizational needs.  Regularly review and assess potential HR risks, including employee relations, compliance, health and safety, and other organizational risks.
3. Strategic Planning
Strategizing, executing, overseeing, and assessing human resource management strategies, policies, and plans to align with business objectives. Designing and executing performance management frameworks to enhance individual and team performance. Designing and implementing diversity and inclusion strategies.
4. Team Management
Prepare work plans (weekly, monthly, annual basis). Prepare 3- 5 year strategic plan for the unit in alignment with the overall strategic objectives of the organisation.  Delegate work and supervise staff for expected deliverables.  Provide guidance, training, mentorship and support to across to all departments in ensuring that the team is able to produce high-quality work. Ensuring the values, standards, ethics, and integrity are encouraged by the Human Resources while communicating with various department.  Respond to HR audit, risk and compliance issues.
5. Teamwork and cooperation
Cooperation within the team and greater department Cooperation across departments Work collaboratively to achieve the set targets and goals Developing and growing workforce competency with multi-skilled training for succession planning
6. Business Advisor
Lead enterprise agreement negotiations on behalf of the organization. Act as a technical specialist, representing the organization in all human resources (people and culture) matters. Provide guidance and support to the Leadership Team in the recruitment and selection  process. Develop and implement occupational health and safety initiatives. Design and execute equal employment opportunity programs for employees. Provide expert advice on innovative and sustainable human resources practices. Oversee the execution of employee redundancy and downsizing protocols.
7. People and Culture Support Services
Drive organizational change and continuous improvement initiatives. Provide coaching and mentoring to HR team members and employees. Represent the organization in negotiations with unions and employees. Oversee and facilitate employee training and development programs. KPI aligned to culture to drive performance, with performance then continually contributing towards company goals. Improving employee engagement leading to a more constructive culture driving performance.
8. FBC's image and value standards demonstrated and promoted
Collaborate with other teams in the organisation for the benefit of the FBC Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the FBC's image and value

Responsibilities - Critical Competencies

Competence	Description
Business
Strategic Development	Establish the strategic direction and steer the organisation towards its goals
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Organisational Values	Display the organisation's image and value standards.
Social and Cultural Awareness	Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Team Orientation	Work in a team towards a common aim.
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Negotiation	Reach agreement through discussion and compromise.
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.

Qualifications

Qualification	Discipline	Notes
Preferred
Higher Degree incl. Post Grad Cert or Dip	Human Resource Management
Desirable
Masters Degree	Human Resources, Business Management or Business Administration or related fields

Work Knowledge and Experience

1. 5 - 8 years of experience working in a similar role, managing the HR function, preferably in a similar organisation.
2. Proven track record in positively designing and implementing change management processes in complex and sensitive circumstances.
3. Demonstrated experience in conflict resolution and negotiation that required high level communication and planning to achieve successful outcomes.
4. Sound knowledge and practical application of statutory requirements of various acts and regulations relevant to the position.
5. Has a deep understanding of the Employment Relations Act 2007 and related labour laws & acts.

Requirements

Language Proficiency
Excellent command of English
Professional Associations
Membership of appropriate Professional Institution
Regulatory Compliance Requirements
Police Clearance
Valid Drivers License

Interactions

Interaction	Comments
Internal
Chief Executive Officer
Management Team
All employees
External
Taxation Authority
Regulators
Government authority
Stakeholders

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Interpersonal Styles
Empathic	Has the ability to understand somebody else's feelings or difficulties.
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Perceptive	Shows keen insight and understanding of issues or situations.
Realistic	Shows concern for facts and reality, rejecting the impractical.
Thinking Styles
Holistic thinker	Considers issues/situations as a whole rather than analysing or dissecting the parts.
Well organised	Controls tasks in a well thought out and critical manner.