Credit Controller

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Job Description

Newman Limited is the largest electronic payments processor of prepaid mobile airtime top-up services around the country. E-pay focuses on the recharge market for processing electronic purchases of prepaid mobile airtime and transaction processing for other pre-payment services.

Credit Controller is responsible for the management of the Newman Pte Limited's debt including oversee of all debts owed to a company from existing creditors and manages new requests for credit. This position reports to the Finance Manager, Newman Pte Limited.

Outcomes

Organisational Stakeholders
1. Credit control and collection effectiveness managed
Debtor accounts reviewed on a daily basis Collections coordinated and payments collected in a timely basis from major customers Debtors reconciliation performed accurately Documents supplied by customers to be kept with invoices all the time (Eg: PO, delivery acknowledgement ...etc) Delinquent Debtor accounts managed within the payment terms Outstanding debts follow-up ensured on a timely basis - Average days delinquent (ADD) Payment plans negotiated with customers  Legal procedures on overdue account initiated if necessary Manual discounts and credit notes managed Credit applications evaluated and reviewed as per set procedures Compliance to credit and collection policies and procedures ensured Credit term review for existing customers Credit Check for new and potential customers System accuracy in line with approved credit application forms.  Customer related documents managed Completion of customer applications forms ensured  signed and kept in a secure place Contracts, securities and other documents secured Approved details reflected in the system accurately and in a timely manner
2. Disputes and planning managed
Customer disputes managed on a timely basis Assist in resolving customer disputes Small claims cases attended to Liaise with legal team pertaining to customers Demand notices prepared and executed in liaison with Management Sales Order request facilitated on time Monthly planning prepared accurately Cash flow MPaisa Purchase Payment plan for Vodafone
3. Banking and Fleet Coordination
Banking prepared accurately and in a timely basis payment runs to Banks/ CJP/ FRCS assisted MPaisa deposits reviewed Requests related to fleet coordinated with staff and service providers
4. Well Informed Management
Timeliness, quality and accuracy of daily, weekly and monthly reports to management ensured Weekly debtors update Vodafone Payment plans Cash flow planning Debtors Provisioning Ad-hoc information requests by management and shareholders, for decision-making purposes, addressed in a timely manner
5. Safe work environment promoted and ensured at all times
Work place safety is ensured  Communication of Safety, Health and Environment to all team members are on an on-going basis Occupational Health & Safety systems promote zero workplace injury at all times Local environmental regulation is aligned with work place safety on an on-going basis Workplace hazards eliminated at all times Systems assist in the identification and elimination of work place hazards on an on-going basis
6. Newman Pte Limited's values upheld and demonstrated at all times
Collaborate with other teams for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values

Responsibilities - Critical Competencies

Competence	Description
Business
Risk Management	Analyse and manage risk.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
People
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Accounting and Finance

Work Knowledge and Experience

1. Minimum of two to three years' experience in the same role
2. Competency with Microsoft Office products and accounting software programs
3. Good business acumen for problem solving and ability to prioritize a demanding workload
4. Strong communication skills, orally and verbally and confidence to deal with a range of stakeholders
5. Ability to reconcile complex accounts and have excellent attention to detail

Requirements

Regulatory Compliance Requirements
Driver’s License

Interactions

Interaction	Comments
Internal
Finance Team
External
Customers
External Auditors
Contractors
Suppliers

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Interpersonal Styles
Team Oriented	Enjoys being with others as part of a group or team.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Perceptive	Shows keen insight and understanding of issues or situations.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Disciplined/Systematic	Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.
Numerate	Shows abilities in quantitative thought and expression.

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