General Manager

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Job Description

CJ Patel (Pacific) Limited is one of Fiji’s largest distributors of locally manufactured and renowned international Fast Moving Consumer Goods (FMCG) within Fiji and most of the Pacific. The company has an extensive distribution network with major supermarkets, food service industries and down-the-line (DTL) retailers with its main warehouse in Wailekutu, Lami and supported by branch operations in Lautoka and Labasa and other regional markets such as New Zealand, East Timor, Vanuatu, Kiribati, Tonga, Samoa and Papua New Guinea.

The General Manager CJ Patel Pacific is accountable for the leadership, management and control of all activities within CJ Patel Pacific Pte Limited in accordance to the strategic direction of the CJ Patel Group and CJPPL's commercial viability, product quality and people safety. This position reports to the Group General Manager - Sales & Distribution, CJ Patel Pte Limited.

Outcomes

Organisational Stakeholders
1. Strategically focused CJ Patel (Pacific) Limited
Strategic plan for CJ Patel (Pacific) ensured on a three to five year rolling time frame Budgets prepared, monitored and managed at all times Financial reports for audit presented accurately and timely Agreed budget targets managed  Corporate risk management planning ensured CJ Patel (Pacific) Ltd's corporate image monitored/ public relations managed at all times
2. Distribution and Sales
Product distribution optimized in trade at all times Relationships with local and multinational suppliers are developed and ensured Stakeholder management with key Government agencies and other relevant organisations maintained at all times Supply chain process ensured Supplier expectations upheld and ensured at all times
3. Warehouse and Logistics
Logistics planning ensured Asset utilization maximized at all times  Occupational Health and Safety (OHS) systems ensured at all times Quality service and organisational standards maintained at all times ISO
4. Finance
Creditors & debtors report presented in an accurate and timely manner  Financial reports (monthly, quarterly and annually) submitted to Management on an accurate and timely basis Financial audits (internal and external) complied on an accurate and timely basis
5. Well informed management
Timeliness, quality and accuracy of daily, weekly, monthly and quarterly reports to management ensured Daily operational review and report presented timely and accurately Daily operational data to the management is timely and accuracy of information maintained at all times Weekly reports to Group General Manager Sales & Distribution Quarterly management meetings Key performance indicators on weekly basis are informed in time Monthly report to COO/CFO/CEO is accurate and supports decision making Ad-hoc information requests by management and shareholders, for decision-making purposes, addressed in a timely manner
6. Effective Human Capital Management ensures a productive, stable and increasingly capable workforce
Supervision of and professional guidance to all staff ensured Training needs and competency gaps of staff assessed and managed in partnership with management and HR Department Succession planning ensured
7. Safe work environment promoted and ensured at all times
Work place safety is ensured  Communication of Safety, Health and Environment to all team members are on an on-going basis Occupational Health & Safety systems promote zero workplace injury at all times Local environmental regulation is aligned with work place safety on an on-going basis Workplace hazards eliminated at all times Systems assist in the identification and elimination of work place hazards on an on-going basis
8. CJ Patel (Pacific) Pte Limited's values upheld and demonstrated at all times
Collaborate with other teams for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values

Responsibilities - Critical Competencies

Competence	Description
Business
Strategic Development	Establish the strategic direction and steer the organisation towards its goals
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Promotion	Promote the value of the products/services offered by the organisation.
Commercial Focus	Optimize the commercial viability of the organisation.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Organisational Values	Display the organisation's image and value standards.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Negotiation	Reach agreement through discussion and compromise.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Operational
Stock Control	Acquire and monitor stock to meet business needs

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Business Administration
Desirable
Higher Degree incl. Post Grad Cert or Dip	Marketing and Management

Work Knowledge and Experience

1. Track record as a strong leader and change manager
2. Demonstrated experience in strategic planning and human capital mangement
3. At least five years' plus experience in a Management role in a Marketing or Distributor type organisation
4. Analytical thinking ability and proper communication skills
5. Computer literate and good documentation skills

Requirements

Language Proficiency
Excellent command of English
Professional Associations
Membership of appropriate Professional Institution
Regulatory Compliance Requirements
Driver’s License

Interactions

Interaction	Comments
Internal
Management Team
National Sales Manager
Chief Executive Officer
External
Customers
Suppliers
Statutory Authorities

Attributes

Attribute	Definition
Behavioural Styles
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Resilient	Cope positively with stress and catastrophe. Bounces back from setbacks, mistakes or misfortunes.
Interpersonal Styles
Team Oriented	Enjoys being with others as part of a group or team.
Extrovert	Outgoing and showing interest in events going on around them, particularly people, new experiences and changing situations.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Thinking Styles
Holistic thinker	Considers issues/situations as a whole rather than analysing or dissecting the parts.
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Decisive	Reaches conclusions, promptly and firmly.