Data and IT Officer

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Job Description

The iTaukei Trust Fund Board (TTFB) was established by the Fiji government under an act of parliament in November 2004. The aim is to foster the advancement of indigenous Fijians and Rotumans by promoting initiatives that will better their standard of living, and enhance appropriate cultural traditions and values.

The Data and IT Officer assists in creating, maintaining and updating data collection policies and procedures and addressing TTFB information and data analytics. The role will also be responsible for providing IT support ensuring end users a provided a conducive IT work environment. The position reports to the Strategic Communications Specialist.

Outcomes

Organisational Stakeholders
1. Effective assistance provided in the implementation of the data keeping practices
Company records management policies and protocols maintained Protocols for data management on the company database developed The database is used effectively by all staff through effective support Training, advice and support delivered to staff effectively                           Records management policies and procedures Maximum benefit from the data management system/s ensured Storage and destruction of records monitored efficiently                              Authority over physical access to records as per policy and schedules maintained Updates of data conducted in a timely manner                         Categorisation Access control and authorisation Retention schedules of all TTFB data Quality assurance on data structures and validation provided Data integrity issues identified and reviewed
2. Effective assistance provided in the compilation of analytics with recommendations in a timely manner:
Effective assistance provided in analytics                          Data from all the projects/activities collected and collated Identification of trends, patterns and relationships in the data that help analyse and answer questions (evaluation) Collation of reports Statistical packages and techniques applied effectively to data to derive information helpful for decision making Predictive Analysis                                  Trends, patterns and relationships identified accurately in the data that helps analyze and answer questions                                                                      Project Reporting                               Statistical packages and techniques applied to data to derive information helpful for decision making                                                                  Reports of findings presented using data visualization techniques Results conveyed in concise and non-technical language to the decision-makers Limitations of the existing data identified effectively during interpretation                                                                   Collaborate with Department Heads in addressing company and departmental information needs
3. IT technical support and assistance provide across the organisation
Users get the maximum benefit from effective functionality of computer systems Computer hardware operating systems and applications are installed and configured Computer systems and networks are monitored and maintained for optimum performance IT related issues are identified and addressed using the established procedures Troubleshooting carried out on system and network - hardware and software faults addressed with minimum downtime  IT hardware and accessories are replaced as and when required based on budgetary requirements  New and emerging technology and trends are researched and recommendations provided to the organisation where necessary Training database developed and continuously monitored for effectiveness and improvement Support provided including procedural documentation and relevant reports  Weekly incidental reports on all IT assets are provided  Assistance provided to management in creating training materials pertaining to computer trouble-shooting and usage Working log detailing all required updates and completion dates maintained
4. Well-informed management
Communicate statistical results to supervising staff Prepare and assemble data sets, corresponding forms and other materials for internal and  public use as specified according to purpose of the data Prepare tables and quality graphics of statistical results for Inclusion in interim and final reports, presentations, abstracts, manuscript submissions, grant applications Monitoring and evaluation reports Internal perfomrance management data
5. Organisation values and image demonstrated and promoted at all times
Integrity of information maintained Confidentiality of information ensured Professional and ethical standards sustained An efficient, safe, healthy, motivated and environmentally-aware workplace

Responsibilities - Critical Competencies

Competence	Description
Business
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Commercial Focus	Optimize the commercial viability of the organisation.
Quality Focus	Deliver quality.
People
Problem Solving	Develop practical solutions to a situation.
Innovation	Use original and creative thinking to make improvements and/or develop and initiate new approaches.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Technology Application	Apply technology.
Operational
Equipment Operation	Control the operation of specialised equipment, plant or vehicles to satisfy the demands of the assignment.
Maintenance	Monitor and/or maintain equipment, plant or vehicles in sound operating order.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Information Technology/Computing
Desirable
Higher Degree incl. Post Grad Cert or Dip	Information Technology/Computing

Work Knowledge and Experience

1. Minimum of 3 years experience in Research and Information Technology in a customer focused position involving technical knowledge of a company' s products and services
2. Demonstrated ability to use electronic database and systematic filing systems
3. Proficiency with Microsoft Office, statistical software packages, and TTFB database system/s
4. Proven experience in statistical analysis or business intelligence processing
5. Extensive experience working with different operating systems including Windows and Mac OS

Requirements

Language Proficiency
Strong written and spoken English language proficiency
Good interpersonal/communication skills
Familiarity with iTaukei and Rotuman culture

Interactions

Interaction	Comments
Internal
All Staff
Communications Specialist
Board of Directors
Chief Executive Officer
External
Research Organisations
Media
Other Consultants
TTFB Clients/partners
IT/database developers
Vendors and Suppliers
Statutory Authorities

Attributes

Attribute	Definition
Behavioural Styles
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Perceptive	Shows keen insight and understanding of issues or situations.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Flexible/Adaptable	Readily accommodates changing circumstances, modifying own behaviour and/or views. Able to adjust easily to new conditions.
Initiative	Takes action and makes decisions without the help or advice of other people.

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