Program Officer – Parametric Insurance

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Job Description

The Pacific Disability Forum (PDF) is a regional peak body on disability, provides leadership as well as supports national organisations of persons with disabilities (OPDs), donor and development partners as well as civil society and the private sector in the pursuit to ensure that persons with disabilities live in an inclusive, barrier-free and rights-based society in Pacific Island countries and territories.

The Program Officer – Parametric Insurance (UNCDF) is responsible for coordinating and delivering inclusive outreach and training activities to improve awareness and access to parametric insurance for persons with disabilities in Kiribati, Samoa, and Tuvalu. The role involves working closely with national stakeholders, UNDP, insurance providers, and Organisations of Persons with Disabilities (OPDs) to promote accessible financial tools, develop inclusive training materials, and advocate for disability-friendly policy and product design. This position plays a key role in monitoring attendance and impact, ensuring reporting obligations to UNDP are met, and maintaining compliance with contractual requirements. The Program Officer will report directly to the HRDU Manager at the Pacific Disability Forum (PDF).

Outcomes

Organisational Stakeholders
1. Inclusive Outreach and Training Activities
Community workshops and outreach sessions for persons with disabilities were organised and delivered across Kiribati, Samoa, and Tuvalu. Training materials and brochures on parametric insurance were developed in accessible formats including braille, audio, and easy-read versions. Learning materials were distributed in advance and adjusted to local literacy and language needs.
2. Multi-Stakeholder Coordination
Coordination was maintained with UNDP, national governments, OPDs, and insurance providers to ensure inclusive design and delivery of products. Meetings and consultations with key stakeholders were scheduled and facilitated to encourage participation from persons with disabilities. Opportunities for collaboration on product design, outreach logistics, and policy integration were identified and pursued.
3. Disability-Inclusive Insurance Advocacy
Advocacy was undertaken with financial institutions, policymakers, and government agencies to promote the inclusion of persons with disabilities in insurance product design. Engagement was maintained with OPDs and community networks to elevate user voice and lived experience in dialogue. Barriers to access were documented and communicated to relevant partners with proposed solutions.
4. Monitoring, Evaluation, and Reporting
Attendance registers and disaggregated data (disability, gender, age) were collected at all workshops. Reports were prepared and submitted to UNDP by required deadlines (August, October, November 2025). Qualitative and quantitative feedback was compiled and used to inform future programming.
5. Risk and Compliance Management
Compliance with UNCDF/UNDP contractual terms and conditions was maintained. Risks such as logistical delays, accessibility issues, or political sensitivities were identified early and mitigation strategies were recommended to the HRDU Manager. Travel, procurement, and financial records were maintained in accordance with PDF and UNDP procedures.

Responsibilities - Critical Competencies

Competence	Description
Business
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
Organisational Values	Display the organisation's image and value standards.
People
Team Orientation	Work in a team towards a common aim.
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Problem Solving	Develop practical solutions to a situation.
Innovation	Use original and creative thinking to make improvements and/or develop and initiate new approaches.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Humanities / Social Science	Bachelor’s degree in Development Studies, Finance, Social Inclusion, Community Development, or related field.

Work Knowledge and Experience

1. Minimum 3 years in project coordination, inclusive outreach, or financial inclusion in development settings.
2. Understanding of parametric insurance, disability inclusion, and accessible communication is essential.
3. Strong data collection, analysis, and reporting skills; experience with donor compliance desirable.
4. Excellent written and verbal communication with diverse audiences, including community-based and technical stakeholders.
5. Regional travel required; familiarity with Pacific Island context is advantageous.

Requirements

Regulatory Compliance Requirements
Strong data collection, analysis, and reporting skills; experience with donor compliance desirable.. Excellent written and verbal communication with diverse audiences, including community-based and technical stakeholders.. Regional travel required; famili

Interactions

Interaction	Comments
Internal
HRDU Manager
External
UNDP
national governments
OPDs
insurance providers
community networks

Attributes

Attribute	Definition
Behavioural Styles
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Punctuality	Completes a required task or fulfills an obligation before or at a previously designated time
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Realistic	Shows concern for facts and reality, rejecting the impractical.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Flexible / Adaptable	Readily accommodates changing circumstances, modifying own behaviour and/or views. Able to adjust easily to new conditions
Intuitive	Makes mental leaps without going through a rational thought process. Apparent ability to acquire knowledge without a clear inference or the use of reason.