Light Vehicle Workshop Senior Technician/Supervisor

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Job Description

BNG Trading Company Limited is the oldest and largest independent importer and distributor of food and consumer goods in Papua New Guinea. With a strong legacy and decades of experience, we have grown into a modern and dynamic enterprise, structured around three core business divisions. Our operations span the importation and distribution of a wide range of food and consumer products, commodity trading, and indent services.

This role ensures that workshop operations are led effectively, and technical expertise is applied across a diverse fleet of light vehicles, diesel engines, and mechanical assets. The role is critical to maintaining service quality, equipment uptime, staff development, and compliance with safety and technical standards.

Outcomes

Organisational Stakeholders
1. Technical Maintenance and Repairs Are Delivered to Standard
Light vehicles, diesel trucks, forklifts, and generators are serviced and repaired in line with manufacturer specifications. Diagnostic procedures are conducted using appropriate tools and equipment. Preventive maintenance schedules are implemented and adhered to. Faults and defects are accurately identified, and corrective actions are executed. Service records and technical documentation are updated and maintained.
2. Workshop Team Is Supervised and Supported
Technicians and apprentices are mentored, supported, and performance managed. Daily work plans and task allocations are organised to ensure timely completion. Technical training and upskilling of team members are delivered as required. Staff adherence to quality, technical, and safety standards is monitored and enforced. A team culture of accountability, communication, and continuous improvement is fostered.
3. Quality Control and Safety Compliance Are Maintained
Workplace health and safety regulations are implemented and observed across all workshop activities. Safety briefings, tool box talks, and hazard identification processes are facilitated. Hazardous materials are handled and disposed of in line with environmental standards. Workshop certifications and safety documentation are monitored and updated. Compliance gaps are identified and corrective actions are undertaken.
4. Administrative and Customer-Facing Functions Are Completed
Work estimates, job cards, and service quotes are prepared and submitted accurately. Spare parts inventory is monitored and replenished in coordination with suppliers. Workshop tools and assets are maintained and calibrated where required. Reports on workshop output, staff performance, and asset utilisation are compiled. Customer concerns and technical queries are responded to in a professional manner.

Responsibilities - Critical Competencies

Competence	Description
Business
Risk Management	Analyse and manage risk.
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Team Orientation	Work in a team towards a common aim.
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Problem Solving	Develop practical solutions to a situation.
Negotiation	Reach agreement through discussion and compromise.
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Technology Application	Apply technology.
Operational
Equipment Operation	Control the operation of specialised equipment, plant or vehicles to satisfy the demands of the assignment.
Maintenance	Monitor and/or maintain equipment, plant or vehicles in sound operating order.
Health and Safety	Establish and maintain a safe and healthy work environment.
Environment	Establish and maintain an environmentally friendly organisation

Qualifications

Qualification	Discipline	Notes
Preferred
Other		Trade qualification in Automotive/Diesel Technology or equivalent.

Work Knowledge and Experience

1. Minimum 5-7 years experience in diesel engine and light vehicle repair.
2. Proven experience with small stationary diesel engines.
3. Experience servicing SUVs, light trucks, forklifts, and generators.
4. Proficiency with diagnostic equipment and computer-based systems
5. Knowledge of hydraulic and electrical systems
6. Understanding of diesel fuel injection systems
7. Experience with various diesel engine brands (Cummins, Caterpillar, Perkins, etc.)
8. Ability to read technical manuals and wiring diagrams
9. Strong leadership and communication skills

Requirements

Regulatory Compliance Requirements
Valid Papua New Guinea driver's license.. Current safety certifications (First Aid, Workshop Safety).. Relevant diesel engine and hydraulics certifications preferred.

Interactions

Interaction	Comments
Internal
Operations manager
External
Customers
Suppliers

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Punctuality	Completes a required task or fulfills an obligation before or at a previously designated time
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Perceptive	Shows keen insight and understanding of issues or situations.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Challenger	Queries, tests information/beliefs and provokes thought.
Disciplined/Systematic	Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.
Well organised	Controls tasks in a well thought out and critical manner.

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