Learning & Development Coordinator

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Job Description

Fiji Airports Pte Limited trading as Fiji Airports (FA) is a fully Government-owned Commercial Company (GCC). The company was established on 12 April 1999 under the Public Enterprise Act, 1996. It was formed following the reorganisation of the Civil Aviation Authority of Fiji (CAAF). FA owns and operates Nadi International Airport and manages Nausori Airport including 13 other domestic outer island airports on behalf of the Government. It also provides Air Traffic Management (ATM) services in the Nadi Flight Information Region (Nadi FIR (Flight Information Region)). This includes the air space of Fiji, Tuvalu, New Caledonia, Kiribati and Vanuatu, covering an area of 6.0 million square kilometers. FA is governed by its Board and reports to the Prime Minister and Minister for Public Enterprises.

The Learning & Development (L&D) Coordinator is responsible for planning and delivering initiatives that build organisational capability and support Fiji Airports’ strategic objectives. The role works closely with the Leadership Team, Department Heads, and Instructors to ensure training needs are met, the annual training plan and budget are developed, and L&D systems, policies, and records are maintained. Reports to the Manager People, Organisation Development & Culture (MPODC).

Outcomes

Organisational Stakeholders
1. Training Program Coordination and Compliance
Internal and external training and development programs planned, coordinated, and executed with timely delivery and compliance with legal, safety, and regulatory requirements ensured. Fiji Higher Education’s Record of Learning Database for all courses maintained.
2. Training Accreditation and Documentation
Accreditation process for internal training courses led with maintained compliance and up-to-date records. Documentation for FNU grant approvals and applications prepared.
3. Employee Development and Support
Training needs identified through feedback, performance evaluations, and operational requirements. Employee progression and career development supported through tailored learning paths.
4. Talent Nurturing Program
Talent Nurturing Program framework and policies developed and implemented. Accurate database of all training courses maintained.
5. Training Needs Analysis and Planning
Training Needs Analysis updated and aligned with individual and organizational needs. Annual Learning & Development plans based on TNA findings developed and executed.
6. Budget and Policy Management
Learning & Development budget collated and monitored for efficient resource allocation. Learning & Development Policy reviewed and updated aligning with best practices.
7. Reporting and Collaboration
Monthly and yearly reports for L&D prepared analyzing training effectiveness. Collaboration with other departments and external training providers to deliver high-quality, accredited courses ensured.
8. Continuous Improvement
Effectiveness of training programs evaluated and improvements suggested. Trends and best practices in L&D implemented to enhance employee learning experiences.
9. Administrative Support
Training memo prepared and submitted for approval. Trainings coordinated with arranged materials, venue setup, and logistics.
10. Fiji Airport's image and value standards demonstrated and promoted
Integrity modelled in all actions, ensuring behaviour reflects Fiji Airports’ ethical and professional standards. Collaboration promoted across teams and stakeholders, strengthening internal and external relationships. Customer-centric approach delivered, enhancing guest experience and reinforcing the organisation’s reputation. Innovation supported, contributing ideas and practices that advance operational excellence. Sustainability and inclusivity demonstrated, reflecting Fiji Airports’ values in everyday work. Fiji Airports’ image upheld, acting as an ambassador for the organisation as the "World Class Aviation Hub for the Blue Pacific".

Responsibilities - Critical Competencies

Competence	Description
Business
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Information Analysis	Make informed decisions by collecting and interpreting data and information
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Organisational Values	Display the organisation's image and value standards.
Social and Cultural Awareness	Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Team Orientation	Work in a team towards a common aim.
Learning	Develop the competencies of self and others to enhance performance.
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Technology Application	Apply technology.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Human Resource Management	or a related field.

Work Knowledge and Experience

1. Proven experience managing training budgets, schedules, and reporting.
2. At least 5-8 years' work experience in learning, development, and training.
3. Experience designing and implementing training programs or learning frameworks.
4. Knowledge of Training Needs Analysis and Curriculum Development.
5. Good database management knowledge and skills.
6. Proficiency in MS Office Suite (Word, Excel, PowerPoint)Computer literacy in MS Office applications.

Requirements

Language Proficiency
Excellent command of English
Professional Associations
Membership of appropriate Professional Institution
Regulatory Compliance Requirements
Police Clearance

Interactions

Interaction	Comments
Internal
All employees
Management Team
External
Statutory Authorities
Suppliers

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Enthusiastic	Shows high levels of excitement and interest, and expresses positive feelings.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Empathic	Has the ability to understand somebody else's feelings or difficulties.
Perceptive	Shows keen insight and understanding of issues or situations.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Conscientious	Demonstrates a sense of right and wrong and a personal obligation to do the right thing.
Initiative	Takes action and makes decisions without the help or advice of other people.
Well organised	Controls tasks in a well thought out and critical manner.

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