Warehouse Supervisor

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Job Description

CJ Patel (Pacific) Limited is one of Fiji’s largest distributors of locally manufactured and renowned international Fast Moving Consumer Goods (FMCG) within Fiji and most of the Pacific. The company has an extensive distribution network with major supermarkets, food service industries and down-the-line (DTL) retailers with its main warehouse in Wailekutu, Lami and supported by branch operations in Lautoka and Labasa and other regional markets such as New Zealand, East Timor, Vanuatu, Kiribati, Tonga, Samoa and Papua New Guinea.

The Warehouse Supervisor is responsible for the daily functions of the warehouse at CJ Patel Pacific Pte Limited. This position reports to the Warehouse Manager, CJ Patel Pacific Pte Limited.

Outcomes

Organisational Stakeholders
1. Inventory managed
Goods managed Container inspection carried out for cleanliness and damages on a timely basis Goods loaded and offload without damages at all times  Dispatch of loaded containers from site in a timely manner & documentation ensured Shipping documentation submitted to customers in a timely manner Warehouse storage space management Raw, and finished goods movement ensured  Customer delivery levels (CDL)  managed Goods returns processes managed
2. Stakeholder relationship management
Working relationship managed at all times  Suppliers Nestle supply chain team Transportation companies Custom agents Customer satisfaction maintained at all times Customer complaints resolved on a timely basis
3. Regulatory and Compliant organisation
Compliant with company policies and procedures at all times Compliance safety policies and procedures  at all times Compliance to OHS requirements for lifting equipment ensured Compliant with ISO at all times Fumigation standards adhered to all times Audit recommendations implemented on a timely basis
4. Effective Human Capital Management ensures a productive, stable and increasingly capable workforce
Guidance to CJ Patel Pacific Pte Limited's staff ensured Training needs and competency gaps of staff assessed and managed in partnership with CJ Patel Pacific Pte Limited's management team  Succession planning ensured
5. Safe work environment promoted and ensured at all times
Work place safety is ensured  Communication of Safety, Health and Environment to all team members are on an on-going basis Occupational Health & Safety systems promote zero workplace injury at all times Local environmental regulation is aligned with work place safety on an on-going basis Workplace hazards eliminated at all times Systems assist in the identification and elimination of work place hazards on an on-going basis
6. CJ Patel Pacific Pte Limited's values upheld and demonstrated at all times
Collaborate with other teams for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values

Responsibilities - Critical Competencies

Competence	Description
Business
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Social and Cultural Awareness	Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Team Orientation	Work in a team towards a common aim.
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.
Stock Control	Acquire and monitor stock to meet business needs

Qualifications

Qualification	Discipline	Notes
Preferred
Diploma	Business Management or Administration

Work Knowledge and Experience

1. More than three years' work experience in a similar role
2. Analytical thinking ability and proper communication skills
3. Computer literate and good documentation skills

Interactions

Interaction	Comments
Internal
Management Team
External
Customers
Suppliers

Attributes

Attribute	Definition
Behavioural Styles
Punctuality	Completes a required task or fulfills an obligation before or at a previously designated time
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Resilient	Cope positively with stress and catastrophe. Bounces back from setbacks, mistakes or misfortunes.
Interpersonal Styles
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Team Oriented	Enjoys being with others as part of a group or team.
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Thinking Styles
Well organised	Controls tasks in a well thought out and critical manner.
Flexible/Adaptable	Readily accommodates changing circumstances, modifying own behaviour and/or views. Able to adjust easily to new conditions.

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