Nightclub Manager - Eddie's Saloon, PNG

---

Job Description

The Edwards Group of Companies, based in Lae, Papua New Guinea, operates across the hospitality, accommodation, and entertainment sectors. Its key establishments include Lae Travellers Inn, a centrally located motel offering over 40 guest rooms, restaurant, and conference facilities, and Eddie’s Saloon, a popular 9th Street entertainment venue featuring a full bar and pokies parlour.

The Nightclub Manager is responsible for overseeing daily operations at Eddie’s Saloon, ensuring safe, efficient, and profitable service delivery in a licensed club environment. Reporting to the General Manager, the role ensures compliance with liquor and gaming regulations, effective staff management, and a welcoming, well-run venue for all patrons.

Outcomes

Organisational Stakeholders
1. Operations Management
Daily operations are planned and coordinated to ensure smooth and professional service delivery. Opening and closing procedures are implemented and monitored for accuracy and security. Venue cleanliness, presentation and safety standards are maintained at all times. Equipment and facilities are checked and issues escalated for timely repair. Weekly in-house promotions and supplier events are organised and evaluated.
2. Customer and Patron Experience
A safe, orderly and welcoming atmosphere is maintained for all patrons. Customer concerns or incidents are handled professionally and recorded accurately. Responsible service of alcohol is enforced at all times in accordance with licensing laws. Entertainment and events are delivered smoothly to enhance patron engagement.
3. Staff Management
Staffing levels are organised to meet operational needs, and rosters communicated promptly. Bar, security and cleaning staff are supervised and supported to perform their duties effectively. Training in customer service, responsible alcohol service and venue safety is conducted as required. Performance standards and disciplinary procedures are applied fairly and consistently. A respectful and inclusive workplace culture is promoted in line with company values.
4. Financial and Administrative Management
Daily cash handling, banking, and till reconciliation are completed accurately. Financial records for pokie machines, bar sales and promotions are maintained and reported. Supplier invoices and payments are processed in line with delegated authority. Expenditure is monitored against budget and cost controls applied. Financial summaries are maintained for audit and compliance purposes.
5. Compliance and Safety
Venue operations comply with PNG liquor licensing, gaming and safety regulations. Patron security is monitored through effective coordination with the security team. Incidents are logged and reported to management and authorities as required. Workplace health and safety practices are maintained for all staff and contractors.

Responsibilities - Critical Competencies

Competence	Description
Business
Business Performance	Manage the performance of the organisation.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Professional
Financial Application	Apply financial principles and practices.
Operational
Stock Control	Acquire and monitor stock to meet business needs

Qualifications

Qualification	Discipline	Notes
Desirable
Diploma	Hospitality and Tourism	Tertiary qualification in management, business, or marketing advantageous.

Work Knowledge and Experience

1. Knowledge of bar operations, liquor licensing, gaming compliance, financial reporting.
2. Ability to manage staffing levels, cash handling, promotion planning, and customer engagement.
3. Minimum 3–5 years’ experience managing a licensed venue or similar operation.

Requirements

Regulatory Compliance Requirements
Driver's license. Proficiency in English

Interactions

Interaction	Comments
Internal
General Manager
All employees
External
Suppliers
Patrons
Promotion Partners
Police/Licensing Officers

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Resilient	Cope positively with stress and catastrophe. Bounces back from setbacks, mistakes or misfortunes.
Interpersonal Styles
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Thinking Styles
Decisive	Reaches conclusions, promptly and firmly.
Well organised	Controls tasks in a well thought out and critical manner.

Apply Now