Airport Manager Nausori

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Job Description

Fiji Airports Pte Limited trading as Fiji Airports (FA) is a fully Government-owned Commercial Company (GCC). The company was established on 12 April 1999 under the Public Enterprise Act, 1996. It was formed following the reorganisation of the Civil Aviation Authority of Fiji (CAAF). FA owns and operates Nadi International Airport and manages Nausori Airport including 13 other domestic outer island airports on behalf of the Government. It also provides Air Traffic Management (ATM) services in the Nadi Flight Information Region (Nadi FIR (Flight Information Region)). This includes the air space of Fiji, Tuvalu, New Caledonia, Kiribati and Vanuatu, covering an area of 6.0 million square kilometers. FA is governed by its Board and reports to the Prime Minister and Minister for Public Enterprises.

The Airport Manager – Nausori oversees operational safety, security, protection, maintenance, cleanliness and readiness of the aerodrome at Nausori Airport. The role ensures full compliance with Civil Aviation Authority of Fiji standards and recommended practices, and maintains the airport to a standard recognised as a centre of excellence in the Pacific. The role develops business plans aligned to organisational strategy, ensures effective policies and procedures, and contributes to internal projects and company-wide activities as required. This role reports to the GM Airports.

Outcomes

Organisational Stakeholders
1. Operational Readiness & Safety
Policies and programmes to maintain operational readiness developed and implemented in accordance with contractual obligations. Cleanliness and fitness-for-purpose of airport facilities achieved and continuously monitored through staff oversight and contractor engagement. Compliance issues addressed with urgency and audit findings closed within required timeframes. Safety Action Group meetings facilitated and safety initiatives coordinated to support hazard reduction and operational continuity. Personal and team actions taken to ensure safe working environments in line with company Health & Safety policies.
2. Stakeholder Coordination & Community Engagement
Collaboration with airport stakeholders established and maintained through structured forums (COG, Ramp Safety, Wildlife, community meetings). Taxi operator performance managed to minimise complaints and uphold service standards. Relationships with the Nausori community and neighbouring villages strengthened to support smooth airport operations.
3. Stakeholder and Community Engagement
Effective collaboration through various Forums with Airport Stakeholders was led and maintained. Safety Action Group Meetings for Nausori were facilitated. Stakeholder engagement meetings were conducted, and satisfaction scores from surveys were obtained.
4. Leadership, and Human Capital Management
Staff and contractors supervised, coached and supported to meet service and compliance standards. Resource allocation reviewed and plans for temporary or permanent resourcing prepared to respond to operational demand. High morale encouraged and fair, transparent and professional decision-making demonstrated across all personnel matters. Succession planning for key positions developed.
5. Maintenance, Quality & Continuous Improvement
Preventative maintenance culture promoted, with predictive analysis and asset care embedded in daily operations. Environmental and quality management principles maintained and integrated into all airport management processes. Opportunities for service improvement, efficiency enhancement and innovation identified and recommended.
6. Financial, Commercial & Reporting Responsibilities
Revenue-generation opportunities explored and advice provided on potential new streams. Special investigations and projects completed as assigned by the GM Airports. Operational reports prepared and submitted to the Executive Team accurately and on time.
7. Fiji Airport's image and value standards demonstrated and promoted
Uphold Fiji Airports values in all duties and interactions. Demonstrate teamwork and collaboration across project teams and stakeholder groups. Support team members to uphold Fiji Airports values, behaviours and expected standards.

Responsibilities - Critical Competencies

Competence	Description
Business
Strategic Development	Establish the strategic direction and steer the organisation towards its goals
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
Organisational Values	Display the organisation's image and value standards.
Social and Cultural Awareness	Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Team Orientation	Work in a team towards a common aim.
Problem Solving	Develop practical solutions to a situation.
Negotiation	Reach agreement through discussion and compromise.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.
Environment	Establish and maintain an environmentally friendly organisation

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Business Administration	or similar.
Desirable
Higher Degree incl. Post Grad Cert or Dip	Business Administration

Work Knowledge and Experience

1. Degree or Postgraduate Degree in Business Administration or a relevant field with at least 5 years’ experience in a senior role.
2. Or at least 10 years of proven experience in Airport Operations at a senior level.
3. Strong customer service capability and understanding of aviation industry development and trends.
4. Experience managing workplace budgets.
5. Strong organisational, interpersonal, verbal and written communication skills.
6. Computer proficiency across relevant applications.
7. Mature, reliable, self-motivated, creative and able to lead with integrity.

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Police Clearance

Interactions

Interaction	Comments
Internal
All FA Divisions & Departments
External
Airport Stakeholders
Taxi Operators
Contractors
Community

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Extrovert	Outgoing and showing interest in events going on around them, particularly people, new experiences and changing situations.
Perceptive	Shows keen insight and understanding of issues or situations.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Decisive	Reaches conclusions, promptly and firmly.
Disciplined/Systematic	Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.
Initiative	Takes action and makes decisions without the help or advice of other people.

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