Airport Manager - Outer Island Stations

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Job Description

Fiji Airports Pte Limited trading as Fiji Airports (FA) is a fully Government-owned Commercial Company (GCC). The company was established on 12 April 1999 under the Public Enterprise Act, 1996. It was formed following the reorganisation of the Civil Aviation Authority of Fiji (CAAF). FA owns and operates Nadi International Airport and manages Nausori Airport including 13 other domestic outer island airports on behalf of the Government. It also provides Air Traffic Management (ATM) services in the Nadi Flight Information Region (Nadi FIR (Flight Information Region)). This includes the air space of Fiji, Tuvalu, New Caledonia, Kiribati and Vanuatu, covering an area of 6.0 million square kilometers. FA is governed by its Board and reports to the Prime Minister and Minister for Public Enterprises.

The Airport Manager – Outer Island Stations (AMOIS) oversees operational safety, security, protection, maintenance, cleanliness and readiness across 13 Outer Island Airports under Fiji Airports. The role ensures compliance with Civil Aviation Authority of Fiji (CAAF) guidelines, standards, and recommended practices, and maintains airport facilities to support an enhanced airport experience for all travelling public. The role develops operational and business plans aligned with organisational strategies, ensures availability of policies and procedures to guide staff and contractors, and participates in internal projects and cross-company initiatives as required. This role reports to the GM Airports.

Outcomes

Organisational Stakeholders
1. Operational Readiness & Safety
Policies and programmes for operational readiness at 13 Outer Island Airports developed and implemented in alignment with contractual obligations. Cleanliness, fitness-for-purpose and upkeep of airport buildings, airfields and surrounding areas at all Outer Island Airports ensured through staff, contractor and community coordination. Compliance issues addressed promptly and audit findings closed within required timelines. Safety Action Group Meetings facilitated and safety-related activities coordinated across Outer Stations. Emergency response performance strengthened and coordination achieved in accordance with AEP requirements. Effective amanegement of multiple remote stations to a consistently high customer and operational standard.
2. Stakeholder, Provincial & Community Engagement
Effective collaboration across Airport Stakeholder Forums (COG, Ramp Safety, Wildlife) developed and maintained. Representation of Fiji Airports at Provincial and Island-level meetings undertaken to support rural and maritime development. Community engagement with mataqali, yavusa, villages and local partners coordinated to support operations, maintenance and compliance. Effective Influencing, negotiating and networking with internal and external airport stakeholders, including senior management ensured.
3. Leadership and Human Capital Management
Staff and contractors supervised, coached and held accountable to service quality and compliance standards. Resource allocation reviewed and plans prepared for temporary or permanent personnel engagement based on operational needs. High morale encouraged; integrity, fairness and transparent decision-making demonstrated. Staff competence developed through on-the-job coaching, communication and performance feedback. Succession planning for key positions at Outer Station Airports developed. Successful management and empowerment of diverse teams across geographically dispersed airports. Management of recruitment, selection, promotion, discipline and termination of staff in line with HR requirements in collaboration with PODC team.
4. Maintenance, Quality & Continuous Improvement
Preventative maintenance culture, predictive analysis and continuous improvement embedded in Outer Station operations. Environmental and quality management principles maintained and incorporated into daily airport management processes. Improvement opportunities across airport operations, service delivery and passenger experience identified and progressed.
5. Financial, Commercial & Reporting Responsibilities
Operational reports for the Executive Team prepared accurately and submitted in a timely manner. Special investigations and projects assigned by the GM Airports completed. New revenue opportunities explored and recommendations provided. Effective delivery of outcomes within resource and budget constraints.
6. Fiji Airport's image and value standards demonstrated and promoted
Uphold Fiji Airports values in all duties and interactions. Demonstrate teamwork and collaboration across project teams and stakeholder groups. Support team members to uphold Fiji Airports values, behaviours and expected standards.

Responsibilities - Critical Competencies

Competence	Description
Business
Strategic Development	Establish the strategic direction and steer the organisation towards its goals
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Resource Management	Deliver results through the efficient and effective allocation and use of supplies , equipment and people.
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
Organisational Values	Display the organisation's image and value standards.
Social and Cultural Awareness	Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Team Orientation	Work in a team towards a common aim.
Problem Solving	Develop practical solutions to a situation.
Negotiation	Reach agreement through discussion and compromise.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Operational
Health and Safety	Establish and maintain a safe and healthy work environment.
Environment	Establish and maintain an environmentally friendly organisation

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Business Administration	or similar.
Desirable
Higher Degree incl. Post Grad Cert or Dip	Business Administration

Work Knowledge and Experience

1. Degree or Postgraduate Degree in Business Administration or a relevant field with at least 5 years’ experience in a senior role.
2. Or at least 10 years of proven experience in Airport Operations at a senior level.
3. Strong customer service capability and understanding of aviation industry development and trends.
4. Experience managing workplace budgets.
5. Strong organisational, interpersonal, verbal and written communication skills.
6. Computer proficiency across relevant applications.
7. Mature, reliable, self-motivated, creative and able to lead with integrity.

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Police Clearance

Interactions

Interaction	Comments
Internal
All FA Divisions & Departments
External
CAAF
Contractors
Community
Relevant Government Ministries
Statutory Authorities

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Extrovert	Outgoing and showing interest in events going on around them, particularly people, new experiences and changing situations.
Perceptive	Shows keen insight and understanding of issues or situations.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Decisive	Reaches conclusions, promptly and firmly.
Disciplined/Systematic	Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.
Initiative	Takes action and makes decisions without the help or advice of other people.

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