Sales Executive

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Job Description

Iceman (Fiji) PTE Limited is a joint venture company between CJ Patel & Company Pte Ltd and Iceman Technologies (Pvt) Ltd Sri Lanka. Iceman represents world renowned brands like Copeland, Geneglace (France), Bitzer (Germany) and Heatcraft (Australia) and primarily deals with installation, assembling, selling and carrying out maintenance on prefabricated cold rooms, ice plants, refrigerated trucks and air conditioners.

The Sales Executive is responsible for driving sales growth for Iceman’s new product line, including commercial kitchen equipment and supermarket display cabinets. The role focuses on identifying new business opportunities, building strong customer relationships, and achieving sales targets across key sectors such as hotels, restaurants, supermarkets, catering companies, cafés, bakeries, and food service operations. The position reports to Sales Manager, Iceman Fiji Pte Limited.

Outcomes

Organisational Stakeholders
1. Sales and Business Development
Promote and sell commercial kitchen equipment and supermarket refrigeration/display cabinet solutions. New business opportunities with hotels, restaurants, supermarkets, resorts, catering businesses, cafés, and related food service industries identified and secured. Client visits, product demonstrations, and technical discussions conducted to understand customer requirements. Sales strategies developed and executed to achieve monthly and annual targets. Achieve monthly and annual sales targets.
2. Customer Relationship Management
Strong, long-term customer relationships built and maintained. Professional product guidance and recommend solutions based on client needs provided. Customer expectations throughout the sales process, including delivery, installation, and after-sales service coordination managed.
3. Sales Administration and Coordination
Quotations, tenders, proposals, and pricing submissions prepared and submitted according to company guidelines. Accurate sales records, customer databases, and reporting documentation maintained. Work closely with technical, operations, and installation teams to ensure correct product specifications and timely delivery. Market trends, competitor offerings, and industry developments monitored and reported to management. Identification of emerging opportunities and recommend new strategies to strengthen Iceman’s market presence. Weekly progress reports and sales pipeline updates to management provided in timely and accurate manner
4. Organisation's image and value standards demonstrated and promoted
Work collaboratively to achieve the set targets and goals Uphold and demonstrate the organisation's image and values Represent the organization positively in all dealings with clients, colleagues, and stakeholders. Demonstrate professionalism, integrity, and ethical conduct aligned with the company’s core values.                     Promote teamwork, respect, and accountability within the workplace. Encourage others to model company values and provide feedback when behavior deviates from organizational expectations. Uphold company policies, procedures, and the code of conduct at all times. Support and participate in initiatives that enhance the organization’s reputation and community standing. Ensure communication, decision-making, and behavior reflect the company’s culture and guiding principles. Maintain confidentiality and exercise sound judgment when handling sensitive information.

Responsibilities - Critical Competencies

Competence	Description
Business
Communication	Exchange information through verbal communication
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Promotion	Promote the value of the products/services offered by the organisation.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
People
Negotiation	Reach agreement through discussion and compromise.

Qualifications

Qualification	Discipline	Notes
Preferred
Diploma	Business and Management, Sales/Marketing/Advertising

Work Knowledge and Experience

1. Previous sales experience, ideally within commercial or hospitality equipment or other technical product categories (Desirable - Experience working with commercial refrigeration, commercial kitchen appliances, or industrial equipment.)
2. Strong understanding of the hospitality, food service, and retail supermarket sectors.
3. Excellent communication, negotiation, and presentation skills.
4. Ability to interpret technical specifications and recommend suitable equipment solutions.
5. Self-motivated, target-driven, and able to work independently.
6. Valid driver’s licence and willingness to travel for client visits.
7. Familiarity with tender processes and large commercial project sales.

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Driver’s License

Interactions

Interaction	Comments
Internal
Finance Team
Project Manager
Operations Team
Sales Manager
Inventory Manager
External
Customers
Suppliers
Contractors

Attributes

Attribute	Definition
Behavioural Styles
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Enthusiastic	Shows high levels of excitement and interest, and expresses positive feelings.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Extrovert	Outgoing and showing interest in events going on around them, particularly people, new experiences and changing situations.
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self-sufficient and assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Initiative	Takes action and makes decisions without the help or advice of other people.
Well organised	Controls tasks in a well thought out and critical manner.

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