Estate Assistant I (Savusavu)

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Job Description

The iTaukei Land Trust Board (TLTB), formerly known as Native Land Trust Board (NLTB) derives its existence from the Native Land Trust Act of 1940. Its core mandate is to manage iTaukei Lands with its Vision “To Excel in Land Services and the Economic Empowerment of our Landowners” TLTB Core Business is Sustainable Land Development to enrich the lives and livelihoods of our landowners. Our organizational Values are – Trust & Transparency, Accountability, United. Knowledgeable, Effectiveness & Efficiency and Integrity & Inclusivity.

Undertake and assist with the delivery of client services to an assigned geographical area and/or group of clients in accordance with agreed service standards and established delegations.

Outcomes

Organisational Stakeholders
1. Outcome
1. Business Growth - Income: monthly collections target (budget) achieved or exceeded - Opportunities for iTaukei Land use within the geographical/specialized area identified 2. Case Management - Relevant cases undertaken and provision of individual case advice as required in accordance with established delegations and perceived risk 3. Efficient Work Practices - Compliance to work schedule, budgets and reporting ensured - Accuracy in GIS and GPS functions - Knowledge of land management and valuation principles and practice - Demonstration of negotiation and consultation skills - Driving skills and safety maintained 4. Legal Compliance - TLTB is 100% compliant with the Fiji Land tenure systems and all relevant legislation and regulation 5. Risk Management - OHS compliant 6. Customer Service Quality and efficient customer service for internal and external clients of the Board. 7. Demonstrate TLTB image and values standards at all times - integrity of information maintained - confidentiality of information ensured - professional and ethical standards sustained 8. Continuous Learning Continuous learning and development of own skills and knowledge base is ensured. 9. Efficient and effective delivery of any other assigned work.

Responsibilities - Critical Competencies

Competence	Description
Business
Business Performance	Manage the performance of the organisation.
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Documentation	Communicate using formal business writing.
Communication	Exchange information through verbal communication
Change Management	Implement and manage changing situations resulting from a change in strategic/business.
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Organisational Values	Display the organisation's image and value standards.
Social and Cultural Awareness	Respond respectfully and effectively to people of different cultural and social backgrounds.
People
Team Orientation	Work in a team towards a common aim.
Problem Solving	Develop practical solutions to a situation.
Negotiation	Reach agreement through discussion and compromise.
Learning	Develop the competencies of self and others to enhance performance.
Self-Management	Manage your priorities and objectives efficiently and effectively
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Real Estate/Landuse Planning or Resource Management/Resource Economics mandatory

Work Knowledge and Experience

1. 4 years of highly relevant experience
2. Understanding of and appreciation of the Fiji land tenure system and associated legislation and key stakeholder requirements
3. Experience in land management and/or valuation of land and/or leasing services Demonstrated ability to be self managing and meet work deadlines
4. Evidence of self motivation and initiative
5. Evidence of well-developed analytical and written skills
6. Negotiation and conflict management skills are adequate to achieve results which are mutually satisfying to parties while achieving business outcomes
7. Establishes high personal standards and serves as an effective role model
8. Experience with and knowledge of Landsoft Systems (desirable but not essential)

Requirements

Language Proficiency
Excellent command of English
Knowledge of another language
Professional Associations
Membership of appropriate Professional Institutions
Regulatory Compliance Requirements
Drivers Licence

Interactions

Interaction	Comments
Internal
Area Managers
Employees
External
City and Town Councils
Clients
Customers
Landowners
Line Ministries
Stakeholders
Tenants

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Integrity	Adherence to moral and ethical principles; soundness of moral character; honesty.
Interpersonal Styles
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Self Sufficient and Assured	Readily copes with situations without recourse/need of others, showing confidence and belief in oneself and one's own abilities
Thinking Styles
Conscientious	Demonstrates a sense of right and wrong and a personal obligation to do the right thing.
Decisive	Reaches conclusions, promptly and firmly.
Well Organized	Controls tasks in a well thought out and critical manner