Sales Manager PNG & SI

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Job Description

Kacific is a next-generation broadband satellite operator committed to delivering universal, high-speed, high-quality broadband access at affordable costs. We work closely with telecommunications operators, internet service providers, governments, and other service providers to bridge the digital divide in Southeast Asia and the Pacific region. Our mission is to empower rural and underserved communities by enabling sustainable connectivity, supporting economic development, and fostering social inclusion.

As the Sales Manager, PNG & SI, ideally, you are based in Fiji and you will play a pivotal role in expanding Kacific’s market presence, driving revenue growth, and building partnerships that align with our mission to connect underserved regions. You will lead all sales and business development activities, selling Satellite Broadband and Wholesale Bandwidth in the territory, working closely with telecommunications operators, ISPs, government agencies, and enterprise customers. Your strategic insight into regional needs, combined with your sales expertise, will help drive Kacific’s mission and ensure successful, sustainable growth in the region.

Outcomes

Organisational Stakeholders
1. Sales Strategy & Execution
Develop and implement a sales strategy that aligns with Kacific’s overall mission and goals, focusing on driving revenue growth and market penetration in Papua New Guinea and the Solomon Islands. Segmentation, Country Strategy, and Planning: Identify and define key market segments and develop country-specific plans to maximise Kacific’s market potential by tailoring sales strategies to address unique customer needs and regulatory environments. Identify and target high-potential opportunities in rural and underserved areas, promoting the economic and social benefits of satellite broadband connectivity. Monitor market trends, customer needs, and competitive landscape to adjust sales strategies and achieve growth objectives.
2. Business Development
Cultivate and manage relationships with telecommunications operators, ISPs, government agencies, NGOs, and large enterprises to secure new business and strategic partnerships. Work closely with government agencies and regulators to foster an understanding of Kacific’s mission and ensure alignment with regional regulatory requirements and policies. Manage and respond to RFPs to secure business opportunities in the region. Act as a thought leader and trusted advisor to customers, promoting Kacific’s value proposition and identifying ways to drive greater impact in target communities. Collaborate with marketing and product teams to design and execute roadshows and events to promote Kacific solutions, including Satpack and PointCast.
3. Customer Engagement & Account Management
Account Management and Account Planning: Oversee customer accounts, ensuring long-term growth and retention through structured account plans. Act as the main point of contact for escalations, contract negotiations, and strategic discussions. Drive customer satisfaction by understanding customer needs, delivering exceptional service, and ensuring successful deployment and use of Kacific’s solutions. Work with internal teams to ensure a seamless customer experience, from onboarding through ongoing account support and expansion.
4. Financial Management & Reporting
Support the management of the regional P&L by tracking sales budgets and expenses and highlighting variances to the manager. Prepare and present regular sales and market reports to senior management, highlighting progress, challenges, and opportunities in the market. Develop financial forecasts and sales projections, ensuring revenue targets align with market dynamics and business goals.

Responsibilities - Critical Competencies

Competence	Description
Customer
Commercial Focus	Optimize the commercial viability of the organisation.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Business
Communication	Exchange information through verbal communication
Business Performance	Manage the performance of the organisation.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
People
Negotiation	Reach agreement through discussion and compromise.
Self-Management	Manage your priorities and objectives efficiently and effectively
Innovation	Use original and creative thinking to make improvements and/or develop and initiate new approaches.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Business, Sales, Marketing	or a related field
Desirable
Masters Degree	Business Administration	or other advanced degree is a plus.

Work Knowledge and Experience

1. 3-5 years of experience in sales or business development in the telecommunications, satellite, or broadband industry, with a focus on regional markets in the Pacific Islands preferred.
2. Proven track record in building and leading sales teams, with experience managing government, enterprise, and ISP customers.
3. Strong understanding of regulatory and connectivity challenges in remote and rural regions.
4. Exceptional communication, negotiation, and interpersonal skills.
5. Ability to travel within Papua New Guinea, Solomon Islands, and occasionally to Kacific’s regional offices.

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