General Manager Regulations

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Job Description

The Fijian Competition & Consumer Commission (FCCC) is an independent statutory authority established under Section 7 of the FCCC Act 2010. Its objective is to promote the: (1) interests of consumers; (2) effective and efficient development of industry, trade and commerce; (3) effective competition in industry, trade or commerce; and (4) ensure equitable returns to businesses with fair and reasonable prices charged to consumers. FCCC is empowered to investigate, control, and evaluate restrictive business practices, abuse of dominant positions, unfair trade practices, price regulation while promoting and maintaining competition in the Fijian economy.

The General Manager Regulations (GMR) shall provide impartial, dynamic and strategic advice to support FCCC’s functions, while managing the regulatory units which include Economic Regulations, Competition, Enforcement, Technical Regulations and Pricing, Policy & Planning. The role is to actively drive and shape FCCC’s operational culture to enhance its regulatory capabilities and performance to make an impact in the Fijian Economy. FCCC anticipates and meets challenges presented by changing government requirements, global market trends and changes within the regulated industries, competition and consumer protection law. As such the GMR will work closely with the CEO and the Executive Team to initiate and drive organizational agendas and responses within the context of national and international regulatory practices together with ensuring industries perform economically. GMR is an Executive leadership role which generates and implements innovative responses as part of the FCCC’s commitment to continual improvement and drives the regulatory strategic directions under its strategic plan. The incumbent will lead the FCCC Team in respective areas as identified under the strategic goals and the FCCC Act 2010.

Outcomes

Organisational Stakeholders
1. Achievegulatory goals and objectives to ensure markets in Fiji remain competitive through effective implementation of FCCC’s Strategic Plan, with continuous monitoring and review.
Ensure Businesses understand the competition rules and willingly abide by them. Take progressive steps to ensure Competition between businesses is effective and fair. Monitor changes in market structure to prevent undue concentration of market power unless public benefit outweighs any likely detriment. Work closely with the stakeholders to minimize Barriers to entry in the Fijian markets and promote competitive neutrality. Work the Senior Management team, consumer advocate agencies, traders and other stakeholders to ensure terms of purchase are fair terms of trade and prevent misuse of market power. Promote an environment in Fiji where goods and services are high quality and reasonable priced for consumers.
2. To collaborate and develop strategic regulatory capabilities within the ambit of FCCC act 2010 to ensure consumers in Fiji are offered goods and services that are safe and are provided with adequate and accurate information.
Implement programs for businesses to understand the consumer protection rules and willingly abide by them. Lead enforcement activities to ensure Information provided to consumers by traders is accurate, complete and not misleading. Devise strategies and programs for consumers to understand the full terms of their purchases Maintain continuous stakeholder engagement to ensure fair contractual terms and prevent unfair bargaining practices. Increase enforcement and advocacy activities to protect consumers from unfair trade practices
3. Develop and manage regulatory and price control activities and ensure the interventions are economically justified in a manner that is efficient as practicable.
Lead evidence-based research, market and sectoral studies, and economic analysis to inform pricing, regulatory and policy decisions, including the development and review of pricing methodologies and regulatory frameworks. Devise and implement regulatory programs in markets with limited competition to ensure prices reflect efficient costs and fair margins, while promoting productivity and efficiency in regulated industries. Manage regulatory decisions in setting prices and quality standards that reflect efficient costs, removing monopoly prices and providing an incentive to invest. Monitor trends in technical and utility regulation to identify risks and opportunities and recommend strategic regulatory adjustments. Create networks and partnerships in developing and enabling environment where regulated businesses face regulatory certainty and smooth price paths.
4. Create an internal and external environment where FCCC is respected as an independent and expert body by the public, the government and businesses.
Strengthen institutional credibility by ensuring all regulatory decisions are transparent, evidence-based, legally sound, and consistently applied. Enhance internal regulatory capability and professionalism through structured capacity building plan and continuous technical upskilling. Manage and implement strategic regulatory communication and stakeholder engagement frameworks to build trust, promote compliance, and reinforce FCCC’s regulatory independence. This may also include Standard Operating procedures, policies and relevant governance documents Maintain open, constructive, and balanced dialogue with government, industry, consumer groups, and regional partners while preserving regulatory neutrality. Collaborate and provide technical regulatory input to support FCCC’s international and regional engagements, including contributing expertise to research initiatives, policy exchanges, benchmarking exercises, and participation in regional regulatory forums.
5. Manage effective implementation of regulatory decisions while continuously strengthening operational performance frameworks within regulatory functions to enhance effectiveness, transparency, and service delivery.
Implement and execute the delegated regulatory decisions and interventions in accordance with approved frameworks and timelines. Champion the adoption and integration of regulatory technologies (RegTech) and data-driven systems to strengthen monitoring, enforcement capability, pricing analysis, compliance management, and overall regulatory operational efficiency. Provide timely strategic updates and performance insights to support informed executive oversight and continuous improvement to the regulatory functions of FCCC Demonstrate sound executive judgment and leadership to ensure regulatory operations remain aligned with FCCC’s Strategic Plan, service level agreements and organizational priorities. Set & Monitor budget performance of the Regulatory unit, assist in identifying cost efficiencies, and ensure timely submission of operational and financial reports to inform decision-making.

Responsibilities - Critical Competencies

Competence	Description
Professional
Compliance	Comply with relevant laws and the policies and procedures of the organisation.

Qualifications

Qualification	Discipline	Notes
Preferred
Masters Degree	Economics, Laws, Competition Policy	Master’s degree in Law, Competition Policy, Economics, or relevant field is an advantage

Work Knowledge and Experience

1. Minimum eight to ten years of progressively responsible experience in regulatory, economic, legal or public sector environments.
2. Demonstrated experience leading senior managers and multidisciplinary teams.
3. Strong experience in regulatory policy implementation, competition regulation or economic regulation.
4. Demonstrated capability in strategic planning, organisational leadership and regulatory governance.
5. Strong analytical capability in economic analysis, regulatory assessment and market oversight.
6. Demonstrated commitment to ethical conduct, sound governance and financial accountability.
7. Knowledge of competition law, economic regulation, consumer protection or regulatory enforcement frameworks is advantageous.

Interactions

Interaction	Comments
Internal
Chief Executive Officer
Executive Management Team
Legal and Compliance Teams
Finance and Operations Divisions
External
Regulated Industry Representatives
Government Ministries and Statutory Agencies
Regional and International Regulatory Bodies
Consumer and Business Associations

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Interpersonal Styles
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Objective	Impartial and honest in dealings with others, eliminating own feelings and view to reach a balanced judgement.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Decisive	Reaches conclusions, promptly and firmly.
Disciplined/Systematic	Is controlled in conduct, shows an orderly pattern of behaviour, following a methodical and thorough approach.

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