Maintenance Manager

---

Job Description

Established in 1999, Port Denarau Marina Limited (PDM) has evolved from modest beginnings into a world-class, multi-use marina facility. Nestled on Denarau Island, a mere 20-minute drive from Nadi International Airport, PDM stands as Fiji’s premier Superyacht marina revered both nationally and internationally. As a Port of Entry and a publicly listed company on the South Pacific Stock Exchange, PDM plays a pivotal role in Fiji’s maritime landscape.

The Repairs & Maintenance Manager is responsible for the overall conditions of the Marina facility. S/he must ensure a safe and fit for purpose marina environment for customers and users of Port Denarau Marina, and reinforce PDML's reputation by offering access to world-class facilities for local boat owners and international boating visitors to our port. This role will report to the Operations Manager

Outcomes

Organisational Stakeholders
1. Effective leadership in the Repairs & Maintenance function
Departmental resources appropriately planned and effectively utilised for optimised performance                               Value-adding and innovative approach to resourcing created and successfully implemented Standard Operating Procedures (SOPs) for the effective and streamlined execution of Repairs & Maintenance works developed, continuously strengthened and aligned to other units where applicable Records are up-to date and constantly analysed Preparation, development and implementation of relevant documents ensured: Maintenance manual for docks Weekly checklist for dock system Training schedule for janitorial Staff Training schedule for grounds keepers developed with the Operations Manager Emergency manual for docks, buildings, water supply systems and equipment Checklist for the above emergency procedures Maintenance manuals and checklists for buildings Timely and relevant supervision/guidance provided during implementation of R&M Work and other related schedules Budget preparation with the Operations Manager for all aspects of maintenance equipment, personnel, repairs, preventative maintenance and parts Knowledge of relevant latest industry developments continuously strengthened and effective application of relevant knowledge to improve network performance ensured Assistance provided in all future expansions of facility to ensure easy maintenance full knowledge of expansion Effective relationship management for internal and external stakeholders applied
2. Efficient delivery of Repairs & Maintenance duties
Scheduled maintenance and response maintenance tasks on the marina and its attendant amenities and facilities are carried out, e.g., bolt tightening, mooring ring replacements or other corrective or preventive maintenance Maintenance and repair on all dock systems both floating and fixed ensured Regular checks of floating structures, fixtures, boats and equipment are made to monitor the state of repair of assets and compliance with general safety requirements and findings report submitted Maintenance and repair on all buildings, fixtures and supporting equipment carried out as and when required Maintenance of PDML owned vessels, plant, tools, equipment, workshops and yards are thoroughly undertaken and facilitated Marina maintenance and repairs are planned and conducted in a timely manner while adhering to budgets and regulatory requirements Management are informed wherever Marina requirements, policy or procedures are not being met Setting up of, implementing and continuation of a weekly checklist for the dock system to ensure that all portions of the dock are in good repair, safe condition and working order at all times Daily work task for team and casuals are assigned Personnel training to maintain lawns, plant beds and other landscaping are scheduled and effectively facilitated Stores are effectively managed to ensure adequate supplies to maintain full functionality of the facility at all times Efficient maintenance of proper parts and supplies for all equipment in case of emergency repairs On all major repairs and expansion projects from outside contractors, at least three (3) qualified bids are taken into consideration Assistance provided to external maintenance and capital work contractors as directed by the marina management e.g., towing of vessels or removal of fittings, etc Assist Reservations as may be required in ensuring facilities are kept tidy and essential minor repairs or maintenance undertaken on own initiative as observed or required. May include, regularly removing floating rubbish from water-space Activities in the marina are monitored closely, particularly vessel maintenance activities and  compliance with the Marina bylaws and terms and conditions ensured Assist Reservations with various customer service related maintenance tasks are undertaken as and when required e.g. splicing and fitting mooring lines, fitting dinghy racks, etc Contaminant containment operations are tended to as required, i.e. deploying / recovering oil booms Daily toilet, shower & laundry inspections carried out Provision of emergency assistance as required including towing of disabled vessels, salvaging, etc in a way that is consistent with health and safety policy and practices Any other duties as assigned by the Marina Management carried out effectively
3. Human capital management for the Repairs & Maintenance function
Effective Repairs & Maintenance (R&M) Work Schedule developed Timely and relevant supervision/guidance provided during implementation of R&M Work Schedule Work Schedule fully implemented on time, within budget and in full compliance with safety standards and requirements Effective leadership to Repairs & Maintenance teams delivered and team effectiveness and individual growth encouraged/supported Human capital requirements effectively assessed, planned and implemented for the Repairs & Maintenance teams                                Right skill-mix for the effectively delivery of tasks ensured at all times Team and individual performance measures and targets developed, effectively managed, monitored and appraised Relevant and timely coaching, feedback as well as performance and behavioural improvement interventions delivered Training, learning and development needs of team members effectively analysed, planned and executed in consultation with the Business Manager Timely and respectful disciplinary/corrective actions/interventions for performance and behavioural shortcomings by personnel effectively carried out and managed Department recruitment, training, coaching and mentoring aligned to strategic goals and organisational needs Robust succession planning framework for key positions established, implemented and monitored Employees are supported and motivated through organisational systems and programs
4. Fully compliant maintenance deliverables
Effective maintenance of the ollowing documents and regulations set forth by Occupational Safety and Health Administration (OSHA): Establish and maintain written hazardous communication program. Accumulate and maintain Material Safety Data Sheets for all hazardous chemicals. Complete chemical inventory at all times. Train all Employees on a yearly basis about the chemicals they work with. Inform Employees regarding personal protective equipment that must be used in order to work more safely. Record all training that takes place and have Employees sign the same. Responsible for accident investigating and recording. Maintaining OSHA log. Establish safe work practices. All fire fighting equipment are maintained and local fire departments assisted with their annual inspections All emergency procedures for any type of incident that may happen are effectively organised and implemented Taking reasonable care of own health and safety and for the safety of other people, including people working under incumbent's supervision or direction who may be affected by his or her acts or omissions at the workplace ensured Adherence to the requirements of the environmental systems ensured Timely compliance with specific environmental management procedures applicable to their work
5. Effective reporting for well-informed executive decisions
Management team and Chief Executive Officer kept well-informed at all times with respect to issues relating to repairs and maintenance works                             Updates provided are timely and relevant Robust and timely reports which are assigned to this role prepared, appropriately checked for accuracy and quality of content and submitted to relevant units Periodic reports (e.g. weekly reports of key activities and tasks) delivered in a timely manner within required quality maintained at all times Effective follow-up system for outstanding action items delivered and timely follow through to closure ensured
6. Teamwork and cooperation
Cooperation within the team and greater function / department Cooperation across functions / departments Work collaboratively to achieve the set targets and goals
7. PDML's image and value standards demonstrated and upheld at all times
Collaborate with other teams in the organisation for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values

Responsibilities - Critical Competencies

Competence	Description
Business
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Systems and Procedures	Develop and/or apply procedures to assist the organisation achieve its goals.
Documentation	Communicate using formal business writing.
Customer
Quality Focus	Deliver quality.
People
Leadership	Utilise a leadership position to influence people and events and to increase performance.
Facilitation	Assist the progress of work ensuring its timely and effective completion.
Problem Solving	Develop practical solutions to a situation.
Professional
Technical Strength	Demonstrate knowledge of a specialist discipline.
Compliance	Comply with relevant laws and the policies and procedures of the organisation.
Operational
Maintenance	Monitor and/or maintain equipment, plant or vehicles in sound operating order.
Health and Safety	Establish and maintain a safe and healthy work environment.

Qualifications

Qualification	Discipline	Notes
Preferred
Degree	Completion of the MIA Marina Straddle Carrier Operations and Maintenance Course, Trade - plumbing, electrical or mechanical
Desirable
Higher Degree incl. Post Grad Cert or Dip	Completion of the MIA Marina Straddle Carrier Operations and Maintenance Course, Plumbing/Electrical or Mechanical qualification, Marina management

Work Knowledge and Experience

1. Working knowledge of how a Marina works in the physical dimensions, such as: a. Dock systems b. Electrical system c. Plumbing d. Mechanical e. Equipment
2. Working understanding of Safety procedures and record keeping
3. Ability to relate to customer satisfaction
4. Understanding of how to plan for preventive maintenance and new project costing, bidding and implementing.
5. Basic business skills for understanding and adhering to job costing and budgeting
6. Must have and exhibit a pleasant personality and demonstrate the ability to get along with customers and co-workers.
7. Basic mechanical and handyman skills.
8. Ability to swim and know man overboard procedures and general first aid
9. Some small boat handling skills.

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
First Aid Certificate
Drivers Licence
Course: Fire Prevention & Fire Control (General Courses)
Course: OHS Courses (General Courses)

Interactions

Interaction	Comments
Internal
All staff
Management Team
Operational staff
External
Contractors
Customers
Emergency and Rescue Agencies
General Public
Suppliers
Tenants
Tradespeople

Attributes

Attribute	Definition
Behavioural Styles
Accountable	Assumes full responsibility for own actions and identifies with the success or failure of own part of the overall work/goal.
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Innovative	Devises new and creative ways to do things comes up with original ideas.
Interpersonal Styles
Forthright	Speaks out frankly without hesitation, showing a direct manner.
Perceptive	Shows keen insight and understanding of issues or situations.
Trusting	Places confidence in others without misgivings, relying on their ability, character, and truthfulness.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Concrete thinker	Focuses on the tangible experiences of actual things or events.
Reflective	Takes a thoughtful and deliberative approach.

Apply Now