Country Manager, PNG & Solomon Islands

• Act as Kacific’s commercial and business owner for Papua New Guinea and Solomon Islands.
• Build and lead the go-to-market strategy for Kacific’s managed services provider business in the assigned markets.
• Own revenue growth, gross margin, profitability, collections, customer growth, pipeline development and overall business performance.
• Develop country business plans covering satellite broadband, enterprise connectivity, fibre redundancy, green power, network modernisation, managed services and value-added network services.
• Identify priority market segments including telecommunications operators, ISPs, government, mining, energy, banking, education, healthcare, NGOs, development agencies and enterprise customers.
• Position Kacific as a trusted managed services and technology partner, not only a satellite bandwidth provider.
• Monitor market trends, competitor activity, customer requirements, regulatory developments and technology shifts to identify new business opportunities.
• Provide regular market intelligence and business recommendations to the Vice President, Pacific and senior management.

• Develop and execute sales strategies to achieve revenue, profitability and market share targets across PNG and Solomon Islands.
• Build and manage a qualified sales pipeline across wholesale, enterprise, government, retail, managed services and infrastructure opportunities.
• Lead major customer engagements, commercial proposals, pricing discussions, contract negotiations and renewals.
• Drive high-value opportunities for satellite broadband, enterprise connectivity, business continuity, fibre redundancy and managed network solutions.
• Expand Kacific’s product positioning from standalone connectivity to integrated turnkey solutions.
• Develop structured account plans for strategic customers and partners to increase retention, revenue growth and customer lifetime value.
• Maintain accurate forecasting, pipeline reporting and opportunity tracking.
• Work with Finance and Operations teams to support collections, debtor management and cash flow performance.

• Build strong relationships with telecommunications operators, ISPs, government agencies, regulators, development partners, NGOs and enterprise customers.
• Identify and secure strategic partnerships, reseller arrangements, channel partners and local delivery partners.
• Develop opportunities with fibre providers, tower companies, power solution providers, system integrators and local service companies.
• Lead the development and submission of tenders, proposals, RFP responses and strategic bids.
• Engage with government and regulatory stakeholders to align Kacific’s services with national connectivity, digital transformation and rural development priorities.
• Represent Kacific at customer meetings, industry events, conferences and stakeholder engagements.
• Build Kacific’s brand presence and credibility as a long-term technology partner in PNG and Solomon Islands.

• Own executive-level relationships with strategic customers, partners and key stakeholders.
• Serve as the primary commercial escalation point for major accounts and strategic opportunities.
• Ensure strong customer satisfaction through effective engagement, solution delivery and ongoing value realisation.
• Work with internal technical, operations and support teams to ensure a seamless customer experience.
• Review customer utilisation, service performance, growth potential and business needs to identify upsell and cross-sell opportunities.
• Lead contract renewals, pricing reviews, dispute resolution and commercial issue management.
• Maintain long-term relationships that support recurring revenue, customer loyalty and business expansion.

• Maintain accountability for revenue, margin, profitability, collections and overall business performance in the assigned markets.
• Develop annual budgets, sales forecasts, financial projections and country business plans.
• Evaluate the commercial viability of new opportunities, partnerships and investment initiatives.
• Ensure all deals comply with Kacific’s pricing policies, approval processes, contractual standards and governance requirements.
• Prepare monthly, quarterly and annual performance reports covering revenue, pipeline, market activity, customer status, collections, risks and strategic recommendations.
• Work closely with Finance, Legal, Operations and senior management to ensure commercially sound execution.

Why Join Kacific?

This is a unique opportunity to own and build Kacific’s business across Papua New Guinea and Solomon Islands at a time when demand for reliable connectivity, digital infrastructure, green power and managed services is growing rapidly.

The role offers the opportunity to move beyond traditional sales and take ownership of a market-building mandate, creating solutions that support enterprises, telecom operators, governments and underserved communities.

For a commercially driven and entrepreneurial leader, this role provides the chance to build a meaningful business while contributing to Kacific’s mission of connecting communities and enabling digital inclusion across the Pacific.

Location: Fiji / Papua New Guinea / Hybrid

Markets Covered: Papua New Guinea and Solomon Islands

Reports To: Vice President of Sales, Pacific

Business Focus: Enterprise Connectivity, Green Power and Network Modernisation