Property Officer

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Job Description

The iTaukei Trust Fund Board (TTFB) was established by the Fiji government under an act of parliament in November 2004. The aim is to foster the advancement of indigenous Fijians and Rotumans by promoting initiatives that will better their standard of living, and enhance appropriate cultural traditions and values.

The Property Officer assists the Technical Officer in the property management operations of TTFB'S properties and facilities, maintenance and customer relations. The role reports to the Technical Officer.

Outcomes

Organisational Stakeholders
1. Properties and facilities maintenance and upkeep ensured through timely and effective assistance to Technical Officer.
Assistance to Technical Officer in the oversight of all maintenance, refurbishments and works carried out at the properties Assistance in the implementation of the preventive maintenance plan implementation ensured. all maintenance carried out in a timely manner assist  in appropriate electrical, plumbing and general carpentry ensured. Implementation of building wash down, window cleaning, air con maintenance, fire equipment and alarm servicing.  All repairs and maintenance works carried out and properties are OHS compliant.  cleanliness and upkeep of all properties  properties are risk free, fully compliant with mandatory requirements proper reportings / logs maintained to maintain compliance Cooperation with Technical Officer and effective team work ensured. After-hours call outs attended to when on call.
2. Technical Officer assisted in customer relationship management.
Customer relations maintained through assistance to Technical Officer communication with tenants on maintenance and repair works customer satisfaction maintained follow ups ensured call-outs attended to
3. TTFB's image and value standards demonstrated and promoted
Collaborate with other teams in the organisation for the benefit of the organisation Monitor and encourage team members to uphold image and value standards Uphold and demonstrate the organisation's image and values

Responsibilities - Critical Competencies

Competence	Description
Business
Risk Management	Analyse and manage risk.
Planning	Deliver results by developing, reviewing or following a work plan, action plan or operational plan.
Customer
Customer Commitment	Demonstrate a commitment to customer service - both internal and external customers.
Relationship Building	Build beneficial relationships with suppliers and stakeholders.
Quality Focus	Deliver quality.
Operational
Maintenance	Monitor and/or maintain equipment, plant or vehicles in sound operating order.

Qualifications

Qualification	Discipline	Notes
Preferred
Diploma	Building and Construction, Plumbing, Property and Real Estate, Project Management, Electrical	Extensive work experience in similar Properties roles will be considered.

Work Knowledge and Experience

1. Knowledge of general building maintenance and upkeep of properties.
2. Excellent customer service experience
3. Excellent communication skills
4. Effective team player and willingness to work extra hours.
5. Have an attention to detail and completes work in a timely manner.

Requirements

Language Proficiency
Excellent command of English
Regulatory Compliance Requirements
Driver’s License

Interactions

Interaction	Comments
Internal
Chief Executive Officer
Management Team
Investment Team
External
Regulators
Suppliers
Customers

Attributes

Attribute	Definition
Behavioural Styles
Detail oriented	Attends to the small elements of a task/activity, ensuring completeness and accuracy.
Reliable	Is able to be trusted to do what is expected or has been promised, puts in a great amount of effort believing in the value of work.
Achiever	Puts in effort to achieve a desired result or goal and is motivated by this end and the overall accomplishment.
Interpersonal Styles
Perceptive	Shows keen insight and understanding of issues or situations.
Realistic	Shows concern for facts and reality, rejecting the impractical.
Empathic	Has the ability to understand somebody else's feelings or difficulties.
Team Oriented	Enjoys being with others as part of a group or team.
Thinking Styles
Analytic	Able to separate things into their constituent elements in order to study or examine them, draw conclusions, or solve problems.
Initiative	Takes action and makes decisions without the help or advice of other people.

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