Advisor Member Services

Member OPDs identify organisational strengths and gaps, agree on improvement priorities and implement action plans with clear responsibilities and timeframes.

• Assess governance, leadership, staffing, financial management, operations and member participation.
• Consult OPD leaders, staff and members, including underrepresented groups, to identify support needs.
• Develop practical action plans based on assessment findings and available resources.
• Provide ongoing advice and follow up on agreed actions.
• Document progress, identify implementation barriers and refer unresolved issues to the reporting manager.

Member OPDs strengthen governance practices, maintain relevant organisational plans and meet applicable registration, policy and reporting requirements.

• Support reviews of constitutions, Board responsibilities, policies and decision-making procedures.
• Advise on Board induction, meeting processes, conflict-of-interest management and accountability to members.
• Facilitate strategic and annual planning aligned with disability rights and member priorities.
• Help OPDs identify applicable compliance obligations and maintain supporting records.
• Identify governance and compliance gaps, recommend corrective actions and monitor follow-through.

Member OPDs use practical monitoring, evaluation and learning systems to track results and establish succession arrangements for leadership continuity.

• Support the development of indicators, data collection tools and reporting processes suited to each OPD.
• Guide OPDs in collecting accessible, relevant and reliable information on activities and results.
• Facilitate progress reviews and document lessons to improve future planning and delivery.
• Identify leadership development needs and support mentoring for emerging leaders.
• Assist with succession plans, handover procedures and records to retain organisational knowledge.

Member OPDs strengthen organisational sustainability and prepare credible funding applications supported by realistic plans, budgets and accountability arrangements.

• Assess funding needs, resource gaps and organisational readiness for donor support.
• Support resource mobilisation plans aligned with OPD priorities and operational needs.
• Assist with funding proposals, activity budgets and supporting organisational documents.
• Help OPDs understand donor requirements and establish processes for tracking funding commitments and reporting deadlines.
• Support partnership development and monitor progress towards agreed sustainability actions.

Member OPDs access and apply relevant learning resources to improve governance, management and service delivery.

• Identify learning needs through assessments, consultations and feedback from members.
• Develop practical guides, templates and training materials suited to the Pacific context.
• Adapt resources to identified language, communication and accessibility requirements.
• Consult persons with disabilities when reviewing resource accessibility and usability.
• Facilitate learning sessions, assess participant understanding and revise resources using feedback.

PDF maintains responsive member relationships and supports OPDs to engage government agencies on disability rights and inclusion priorities.

• Maintain regular communication with member OPDs and record requests, concerns and follow-up actions.
• Support outreach to members with limited access to PDF activities and services.
• Help OPDs prepare for government consultations, meetings and policy submissions.
• Coordinate accessible engagement activities and support the participation of underrepresented groups.
• Document engagement outcomes, track commitments and refer policy positions or unresolved concerns through approved PDF channels.